---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Reinitiate a conference call from Webex in Service Operations Workspace

# Reinitiate a conference call from Webex in Service Operations Workspace {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Reinitiate a conference call to discuss about the resolution of an incident.

## Vorbereitungen

Role required: itil

## Prozedur

1. Navigate to WorkspacesService Operations Workspace.
2. Select the List (![List icon]()) icon.
3. Select IncidentsOpen.
4. Select the incident record that has an active conference call.
5. Select the Collaborate icon (![Collaborate icon]()) from the contextual side panel.
6. Select the Calls tab.
7. In the Completed calls, select Reinitiate call.
{#reinitiate-webex-call__steps_tbv_vnz_byb}