Tutorial: add a new change management state

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • This tutorial provides an example of adding a new state to the existing state model.

    Vorbereitungen

    Role required: script_include_admin, ui_policy_admin, ui_action_admin, or admin

    Warum und wann dieser Vorgang ausgeführt wird

    Consider the following scenario:

    Based on your organization's requirements, you must add a new state, Complete, between the existing Implement and Review states. You must also add the ability to decide if the Review state is needed.

    Perform the following steps:

    Prozedur

    Open the Change Request form.