---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Metrics collection and metric rules

# Managing DEX metrics collection and metric rules {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Create, activate, and edit metric rules for your organization. Manage metrics you collect using DEX, and set up alerts.
* **[Create metric rules](https://servicenow-prod.fluidtopics.net/aYFfKSvBJfiXqZLc8sBCmA)**   
  Create metric rules to establish criteria and thresholds for performance metrics, enabling timely alerts and proactive system management.
* **[Edit metric rules](https://servicenow-prod.fluidtopics.net/buZv1V8u0n91vjX8HK3j2A)**   
  Modify metric rules to fine-tune monitoring criteria and thresholds.
* **[Activate or deactivate metric rules](https://servicenow-prod.fluidtopics.net/YWKkqLH1OF2g0VQxKMd2jg)**   
  Activate or deactivate metric rules to streamline monitoring and adapt to changing needs, enhancing operational efficiency.
* **[Delete metric rules](https://servicenow-prod.fluidtopics.net/BSe8o6fTDCr4IqLhhMQGnA)**   
  Remove metric rules to adjust monitoring criteria and thresholds.
* **[Collecting DEX metrics](https://servicenow-prod.fluidtopics.net/VO7O2Tj~QTigXoufs_7gvQ)**   
  Manage which Digital End-User Experience (DEX) metrics are collected for a DEX agent policy. Stop collecting a metric, or change how frequently metrics are collected for specific criteria.