---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Working with contextual search

# Working with contextual search {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Contextual search display results on forms and record producers based on the text that
you provide in a field.  
Hinweis:  
Contextual Search is available for problems in instances starting with the Madrid release. Existing users can request to activate the Problem Management Best Practice --- Madrid plugin (com.snc.best_practice.problem.madrid).  
You can:

* Find articles using the Related Search field. The articles can be based on any category that you select from the choice list.
* Use the choice list next to the Related Search field to select the category such as Knowledge (All), Pinned Articles, Incidents, Open Problems, and Resolved Problems.
* Attach the article in the NotesWork notes if your search result displays knowledge articles.
{#problem-with-contextual-search__ul_otz_rg4_1gb}
**Zugehörige Informationen**   

* [Contextual search overview](https://www.servicenow.com/docs/access?context=c_ContextualSearch&version=australia&pubname=australia-platform-administration&ft:locale=en-US)