---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Guided setup

# DEX guided setup {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Install and configure required plugins to start monitoring and administering your organization's devices using Digital End-User Experience guided setup.

Install and configure the Digital End-User Experience (DEX) plugin and Agent Client Collector (ACC) to enable comprehensive monitoring of devices and web applications. Follow these procedures to generate the ACC registration key, install ACC on Windows and macOS, verify connectivity, configure proxy, optionally switch from MID-based to MID-less architecture, and enable the DEX browser extension. Complete these steps to make sure that devices are properly onboarded for Application and Device Health, laying the foundation for reliable experience data collection across your environment.

After installing DEX, use the DEX guided setup experience to install and configure the associated plugins.

In the primary navigation pane, select the DEX Administration icon (![]()) and access-guided setup through the following cards:

Agent deployment on Windows devices
:   Install Agent Client Collector for DEX on Windows.

Agent deployment on macOS devices
:   Install Agent Client Collector for DEX on macOS.

Deploy browser extension
:   Enable DEX browser extension.

Desktop Assistant deployment
:   Activate Desktop Assistant on the employee's device.

Digital End-user Experience Self-service configuration
:   Configure the DEX Self-service on your ServiceNow® instance.