Configure webhook in Datadog

Freigeben Version: Australia

Aktualisiert 12. März 2026

1 Minute Lesedauer

Configure webhook endpoint in Datadog so that SR Ops can communicate with Datadog using the endpoint.

Vorbereitungen

Ensure you have done the following actions:

Created a webhook endpoint in SR Ops. For information, see Create a webhook endpoint in SR Ops.
Created an account in Datadog.

Role required: evt_mgmt_integration

On the New Webhook form, fill the fields.


Field	Description
Name	Name of the webhook.
URL	Enter that URL that you have already created. Hinweis: You need to enter the username and password at the beginning of the webhook URL. For example, `https://event:admin@kgsrontop.service-now.com/api/sn_em_connector/em/inbound_event?source=datadog&integration_id=f9a3f75a1b16e090e96c631abc4bcbbb`
Payload	A json object that describes the file or folder (target) that triggered the webhook, as well as the event that has been triggered. Hinweis: Custom headers must be in JSON format.
Custom Headers	Option to send custom header fields along with the outgoing request. Hinweis: Custom headers must be in JSON format.
Encode as form	Option to convert payload into valid URL format.

Click Save.
From the left navigation pane, click Monitors > Manage Monitors.
Click New Monitor.
Under the Custom Monitors tab, select the monitor type as Metric.
Choose the detection method, define the metric, and set alert conditions.
In the Say what's happening section, under the Edit tab, enter a name for the monitor.
In the Notify your team section, in the first field, select the webhook integration that you created.
To verify if the integration is working fine with SR Ops, click Test Notifications.
Click Save.