---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Configure webhook in Datadog

# Configure webhook in Datadog {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Configure webhook endpoint in Datadog so that SR Ops can communicate with Datadog using the
endpoint.

## Vorbereitungen

Ensure you have done the following actions:

* Created a webhook endpoint in SR Ops. For information, see [Create a webhook endpoint in SR Ops](https://servicenow-prod.fluidtopics.net/Snhc8OqvyrvSKbZxNJ3Xsw "Create webhook endpoint so that the Application Performance Management (APM) tools can send automated real-time messages or information to SR Ops.").
* Created an account in Datadog.
{#sro-configure-datadog__ul_q24_gh4_n4b}

Role required: evt_mgmt_integration

## Prozedur

1. Log in to the Datadog console.
2. From the left navigation pane, click IntegrationsIntegrations.
3. Search for Webhook and click to open the Webhook card.
4. Click the Configuration tab.
5. To create a webhook, scroll down to the Webhooks section and click New.
6. On the New Webhook form, fill the fields.  
   {#sro-configure-datadog__table_ddk_zlw_p4b__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name of the webhook. |
   | URL | Enter that URL that you have already created. Hinweis: You need to enter the username and password at the beginning of the webhook URL. For example, <kbd class="ph userinput">https://event:admin@kgsrontop.service-now.com/api/sn_em_connector/em/inbound_event?source=datadog&amp;integration_id=f9a3f75a1b16e090e96c631abc4bcbbb </kbd> |
   | Payload | A json object that describes the file or folder (target) that triggered the webhook, as well as the event that has been triggered. Hinweis: Custom headers must be in JSON format. |
   | Custom Headers | Option to send custom header fields along with the outgoing request. Hinweis: Custom headers must be in JSON format. |
   | Encode as form | Option to convert payload into valid URL format. |
   [ ]

   {#sro-configure-datadog__table_ddk_zlw_p4b}
7. Click Save.
8. From the left navigation pane, click MonitorsManage Monitors.
9. Click New Monitor.
10. Under the Custom Monitors tab, select the monitor type as Metric.
11. Choose the detection method, define the metric, and set alert conditions.
12. In the Say what's happening section, under the Edit tab, enter a name for the monitor.
13. In the Notify your team section, in the first field, select the webhook integration that you created.
14. To verify if the integration is working fine with SR Ops, click Test Notifications.
15. Click Save.