---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Modify a template

# Modify a template {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Copy and modify change templates.

## Vorbereitungen

Role required: change_manager  
You must have a role with the following access with regard to the change model to modify or retire a change template:

* Access to read
* Access to modify
{#modify-or-retire-template__ul_act_lfd_h3c}

## Warum und wann dieser Vorgang ausgeführt wird

Before modifying a template, you can analyze the template usage by viewing the Change Template Metrics tab. View the change template usage trend and related statistical data by selecting
Closed Change count.

You can modify only templates in the Draft state. To modify templates that are in the Proposed state, or are already published, create a copy. If you want to discontinue the existing template after creating a modified copy,
use the Copy and retire option.

## Prozedur

1. Navigate to AllModelsChange Templates.
2. Select the template you want to modify, copy, or retire.

   | Option | Bezeichnung |
   | Modify a change template | Modify the information available in the template. Hinweis: You can modify any field and field policy in the change template, and send for approval. After the modifications are approved, a new version of the change template is created. Change requests created from the modified change template reflects the modifications made. You can modify templates in the Draft state. |
   | Copy a template | Select Copy to create a copy of a published template for retirement or modification. Hinweis: A template copy is created and the Previous template field displays the template from which the copy was created. The copied template is created in the Draft state, and all the fields and field policies of the original template are available. |
   |-|-|

   {#modify-or-retire-template__choicetable_zqg_rlx_5w}
3. Either save the template information for later approval or send it for approval immediately.
   * To save the modifications but not send them for approval, select Save.
   * To send the template for approval, select Publish.

   {#modify-or-retire-template__choices_avw_5pl_wy}  
   Hinweis:  
   In the Approvers tab, you can view the list of approvers who have been configured to review the modifications made to the template, and the details of proposed and reviewed modifications.
**Zugehörige Tasks**   

* [Create and propose a change template](https://servicenow-prod.fluidtopics.net/0ni2q5ubkAAN_ly~XkLQcw "Create, customize, and then propose for publication a change template aligned to a change model to standardize common change requests and not have to create them manually.")
* [Review a change template](https://servicenow-prod.fluidtopics.net/uNDQEh~V3KjTbHT1UpP1GA "Review a change template proposed for common change requests.")