---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Configure a task record form in Service Operations Workspace

# Configure a task record form in Service Operations Workspace {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Configure a task record form in Service Operations Workspace by
modifying the form layout or related lists from the classic ServiceNow AI Platform user
interface.

## Vorbereitungen

Role required: admin

## Warum und wann dieser Vorgang ausgeführt wird

A task record, for example, problem or incident, has the following editable views in Service Operations Workspace.

* The view while creating the record.
* The Details tab view after the record is saved.
{#configure-form-layout-task__ul_ib2_c22_vsb}

## Prozedur

1. Open a task record, for example, in an incident or problem, in the classic ServiceNow AI Platform user interface.
2. Perform any of the following actions.

   | Option | Description |
   | Edit the form view that appears while creating a record | Select the additional actions icon (![Additional actions icon]()) on the header and navigate to ViewService Operations Workspace New Record. |
   | Edit the form view that appears after saving the record | Select the additional actions icon (![Additional actions icon]()) on the header and navigate to ViewService Operations Workspace. |
   |-|-|

   {#configure-form-layout-task__choicetable_htn_yc2_vsb}
3. On the task record form, for example, in an incident form, select the additional actions icon (![Additional actions icon]()) and perform any of the following actions.

   | Option | Description |
   | Edit fields | Navigate to ConfigureForm Layout. |
   | Edit related lists | Navigate to ConfigureRelated Lists. |
   |-|-|

   {#configure-form-layout-task__choicetable_v4t_ff2_vsb}
4. Move the required fields and related lists from the Available list to the Selected list.
5. Select Save.