---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Get started with software counters for the legacy Software Asset Management plugin

# Get started with software counters for the legacy Software Asset Management plugin {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

A good way to see how software counters work is to use the demo data provided with the
legacy Software Asset Management (com.snc.software_asset_management) plugin.

Load the demo data on a non-production instance.  
Abbildung : 1. Legacy Software Asset Management plugin demo data

Using the demo data, try some of the procedures on this page, such as [Use the Software Counter](https://servicenow-prod.fluidtopics.net/dVoVOrQxShcQ4kZ3or_hXQ "Use a software counter for the legacy Software Asset Management (com.snc.software_asset_management) plugin to count the licenses for a specific version of software and receive summary or detailed results.") and
[View a Usage
Counter Result](https://servicenow-prod.fluidtopics.net/_z38wIFMGhiCQLqt9kaPkw "Usage counters for the legacy Software Asset Management (com.snc.software_asset_management) plugin track licenses based on how often those licenses are actually used either by a workstation or a user.").

To use software counters with your own information, follow the steps in the [Legacy Software Asset Management plugin setup process](https://servicenow-prod.fluidtopics.net/FRkA9RXVxW9PM_1udAu5OQ "To get started with the legacy Software Asset Management (com.snc.software_asset_management) plugin, you need to identify and discover software owned, create software models, create license records, and configure software counters."). ServiceNow
Discovery does not populate the Software
Usage (cmdb_sam_sw_usage) table. Use a third party tool such as Microsoft's System Center Configuration
Manager to add information about software assets to the Software Usage table.