Add a participant to a conference call to participate in the discussion to resolve the incident.
Vorbereitungen
Role required: itil
Prozedur
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Navigate to .
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Select the List (
) icon.
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Select .
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Select the incident record that has an active conference call.
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Select the Collaborate icon (
) from the contextual side panel.
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Select the Calls tab.
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Select the active call card.
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Select Meeting options.
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Select Add participants.
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On the form, fill the fields.
Tabelle : 1. Add participants
| Field |
Description |
| Add participants |
Options to add participants for the conference call. |
| Include a brief message for participants |
Provide a brief summary about the issue to be discussed in the conference call. |
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Select Add participants.