---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Set fulfillment automation level of catalog item for the Success Dashboard indicators

# Set fulfillment automation level of catalog item for the Success Dashboard
indicators {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Set the fulfillment automation level of catalog items from
any Service group that are fulfilled without any manual intervention to Fully-automated
tracking of the requested items with an end-to-end automated fulfilment.

## Vorbereitungen

Role required: admin or catalog_admin

## Prozedur

1. Navigate to AllService CatalogMaintain Items.
2. Select the catalog item for which you want to set the fulfillment automation level.  
   Select Catalog items according to the Service group implementation, that is either ITSM or HR Catalog items.
3. In the Catalog Item form, set the Fulfillment automation level field to Fully automated.
4. Select Save.