SLAConditionBase script

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • The SLAConditionBase script include implements the default SLA transitions.

    The SLAConditionBase script include implements the default SLA condition processing.

    To view the script, navigate to Service Level Management > Administration > SLA Condition Rules, then click on the SLAConditionBase entry to view details. The record in the Class name field is the script include that defines the condition processing.

    Hinweis:
    We recommend you do not modify this script , but use it as an example for creating your own script includes.

    The following diagram shows how the transitions work:

    Abbildung : 1. SLAConditionBase
    Task SLA stage transitions 2011 version