---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Complete a problem task

# Complete a problem task {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Resolve and complete the problem task.

## Vorbereitungen

Role required: admin, problem_admin, problem_coordinator, problem_manager, or
problem_task_analyst

## Prozedur

Select Complete.  
The problem task enters the Closed state with Close code as Complete.  
Hinweis:  
You can configure the Problem properties to reanalyze a task even after it is closed by selecting Re-assess. The state of the task changes from Closed to Assess. After all the problem tasks are completed or canceled, a notification is sent to the problem coordinator regarding the same.