Complete a problem task

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Resolve and complete the problem task.

    Vorbereitungen

    Role required: admin, problem_admin, problem_coordinator, problem_manager, or problem_task_analyst

    Prozedur

    Select Complete.
    work in progress state
    The problem task enters the Closed state with Close code as Complete.
    Hinweis:
    You can configure the Problem properties to reanalyze a task even after it is closed by selecting Re-assess. The state of the task changes from Closed to Assess. After all the problem tasks are completed or canceled, a notification is sent to the problem coordinator regarding the same.