---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Identify the automation opportunities on ITSM Success Dashboard

# Identify the automation opportunities on ITSM Success Dashboard {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Identify the automation opportunities for ITSM Success Dashboard to implement or improve automation solutions for Virtual Agent (VA).

## Vorbereitungen

Role required: sn_sd.success_dashboard_details_read

## Prozedur

1. Navigate to AllSuccess DashboardSuccess Dashboard.
2. Select the Performance overview tab.
3. Select the Self solved - percentage indicator.
4. Select Insights (![Insights icon]()) on the contextual side panel.
5. Select View in Automation Discovery.  
   For more information on Automation Discovery, refer [Automation Discovery](https://www.servicenow.com/docs/access?context=automation-discovery&version=australia&pubname=australia-now-intelligence&ft:locale=en-US).
{#view-auto-opportunities__steps_n2n_qdd_dzb}