---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Apply a template in the Incident form

# Apply a template in the Incident form {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Apply a template to a new incident record if the pre-populated information in the
template is applicable to the incident record. It saves your time and effort to enter values
in the incident record fields individually.

## Vorbereitungen

You must create a template before applying the template in the incident form. For more information, see [Create a template from the incident form](https://servicenow-prod.fluidtopics.net/Q4POvSfM6i_F~kTzxm7tZg "Create a template that define default values for forms so that users can easily create incident. You need to have appropriate permissions before creating templates.").

Role required: itil, sn_incident_write, or admin

## Prozedur

1. Navigate to AllIncidentCreate New.  
   Hinweis:  
   If the UI16 module link redirection feature is enabled in Service Operations Workspace (SOW) and the UI16 module supports the redirect configuration, navigating through UI16 paths automatically redirects you to the equivalent list or record pages in SOW instead of displaying the UI16 forms or lists. For more information, see [Redirect UI16 module links to Service Operations Workspace](https://servicenow-prod.fluidtopics.net/HGF9BPoMvW0Tg5HI2nuUcw "Redirect classic UI16 module navigation links to the equivalent Service Operations Workspace (SOW) experience.").
2. Click the more options icon ![More options icon]() and then click Toggle Template Bar to see all templates in the template bar.  
3. Click a template to apply the template on the incident record.
{#t_UseATemplateFromAForm__steps_zzd_2v1_ty}
**Zugehörige Tasks**   

* [Create incident template](https://servicenow-prod.fluidtopics.net/HHe9qXTiVhydeRQkohjrhQ "Create an incident template to ensure consistency in the way information about the incident request is captured. A template also helps you to create incident easily and accurately.")