---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Advanced configuration

# Advanced configuration {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Advanced configuration options provide additional customization capabilities beyond standard settings. These options allow you to fine-tune system behavior and optimize performance for specific organizational
requirements.
* **[Map a device user to a ServiceNow DEX user](https://servicenow-prod.fluidtopics.net/BReJOWh64DvMhaS~Upbz_w)**   
  Complete this procedure to map a device user to a DEX user so you can notify the user about any of the device metrics breaching a predetermined threshold.
* **[Device location determination](https://servicenow-prod.fluidtopics.net/H48_u6XJc93bIYDzYmwZog)**   
  Identify and determine the number of impacted devices based on the location by defining a custom logic.
* **[Configure ACC to use a proxy for all traffic](https://servicenow-prod.fluidtopics.net/hvWLILWZLGDd8Fi8MCq~rQ)**   
  Configure the Agent Client Collector (ACC) to use a proxy for all traffic by setting environment variables. Using a proxy helps you enhance security, monitor and control internet usage, improve performance through caching, protect privacy, and enforce compliance with your organization's policies.
* **[Switch ACC from one instance to another](https://servicenow-prod.fluidtopics.net/ko7~5zY_qdYYsANrS_hghQ)**   
  Switch Agent Client Collector (ACC) to a different instance.
* **[Configure MID-less Agent Client Collector using a single-line command](https://servicenow-prod.fluidtopics.net/0~sD0CIYD5xJpllkg1s09g)**   
  Use a single-line command to set up a MID-less Agent Client Collector. You can also use the single-line command to migrate agents configured with a MID Server to have a MID-less configuration.
* **[Convert MID-based ACC to MID-less](https://servicenow-prod.fluidtopics.net/dUKx_x2NM0BOJ~EvD5n9bg)**   
  Convert MID-based Agent Client Collector (ACC) to MID-less ACC by adjusting the configuration in acc.yml, decoupling from a specific MID to enhance flexibility and adaptability.