Create a basic authentication configuration to migrate from ITSM Agent Workspace to Service Operations Workspace for ITSM

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer
  • Authenticate the Table API that the migration utility uses to perform creation, updating, and deletion of records.

    Vorbereitungen

    Role required: admin

    Warum und wann dieser Vorgang ausgeführt wird

    This configuration must contain the credentials of the user who is logged in and has the admin role.

    Prozedur

    1. From the All menu, in the navigation filter, enter sys_auth_profile_basic.list.
    2. On the Basic Auth Configurations page, select New.
    3. On the Basic Auth Configuration form, specify the name, user name, and password.
    4. Select Submit.