---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Build custom queries

# Build custom queries {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

Build and run custom queries to uncover insights across your digital workspace. Use custom query builder to generate reports on any of the performance metrics on your device.

## Vorbereitungen

Confirm that the DEX plugin (sn_dex) is installed.

Role required: admin

## Prozedur

1. Navigate to WorkspacesService Operations Workspace.
2. In the primary navigation pane, select the DEX Insights icon (![]()).
3. Select Query builder on the Insights page.
4. Select the metrics to build a query based on your requirement.
5. Select the filter by Department, Device list, and Operating system.
6. Select View results.

## Ergebnisse

The custom query results appear.  
Hinweis:  
You can choose to export the query result and access the download file from the downloaded reports.