Configuring Task Intelligence for ITSM

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • Configure Task Intelligence for ITSM so agents can use the application to get the field level predictions and similar records on incidents as actionable recommendations in Service Operations Workspace.

    Configuration overview

    Configuring Task Intelligence for ITSM involves installing the application from ServiceNow® Store.