---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Create action definitions

# Create action definitions {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

You can create action definitions in SRM
classic UI. Create action definitions to create an incident or send an email.
Also, you can create action definitions to send messages on Microsoft Teams
and Slack messaging services.

## Vorbereitungen

Role required: sn_srm_admin, sn_srm_manager, or sn_srm_user

## Prozedur

1. Navigate to AllSite Reliability MetricsError budget policyAction definitions.
2. On the Error budget policy action definitions page, click New.
3. On the form, fill in the fields.  
   {#srm-create-action-definition__table_zsq_pzf_gqb__entry__2}

   | Field | Description |
   |-|-|
   | Name | Name for the action. |
   | Icon | Icon for the communication. |
   | Type | Type of action to perform. Select Integration Hub - SubFlow to use action definitions for actions provided by default. |
   | Single use per threshold | Option to determine the number of times an action can be created per threshold. If you select the check box, the action is created only once per threshold. Select the Single use per threshold check box. |
   | Description | Description for the use of the action. |
   | Integration Hub - Flow/SubFlow | Subflow that is executed to resolve an alert. For example, you can search for and select SRM - Create Incident, SRM - Slack - Post Message, SRM - MS Teams - Post Message, and so on. This field appears only when Integration Hub - SubFlow is selected from the Type list. |
   | Webhook | The webhook for sending a notification. Enter a value in this field only if you are creating an action definition to send messages on Slack and Microsoft Teams messaging services. Hinweis: Create the webhook URL for Microsoft Teams and Slack messaging services before configuring this action definition. |
   [Tabelle : 1. Error budget policy action definition form]

   {#srm-create-action-definition__table_zsq_pzf_gqb}

   For more information about creating a webhook URL, see [Create a Webhook URL for a channel in Microsoft Teams](https://servicenow-prod.fluidtopics.net/YAYuGgqJXLZUi_3QKt0zmg "Create a Webhook URL for a specific team in Microsoft Teams to enable the external services to notify about the events for a service in the channel.") or [Create a Webhook URL for a channel in Slack](https://servicenow-prod.fluidtopics.net/Ktc57NeYLfqGaPM81I7JSg "Create a Webhook URL for a specific channel in Slack to enable the external services to notify about the events for a service in the channel.").
4. Click Submit.