---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Add substitute models to a hardware model

# Add substitute models to a hardware model {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

On a hardware model record, you can add substitutes to track what hardware models can
be substituted for another hardware model.

## Vorbereitungen

Role required: model_manager

## Warum und wann dieser Vorgang ausgeführt wird

For example, a 19" monitor can be a valid substitute for a 17" monitor. Note that
substitutions are directional so, in this case, a 17" monitor is not a substitution
for a 19" monitor. Information about valid substitute models is useful when you
select models while creating transfer orders.  
When you select substitute models, note the following conditions.

* Substitute models can be used with work management transfer orders. Substitute models are not used in procurement part sourcing.
* Hardware models included in bundled models cannot be added as substitutes.
{#t_AddingSubModelsToHrdwModel__ul_c1r_m5j_54}

## Prozedur

1. Navigate to AllProduct CatalogProduct ModelHardware Models.
2. Click a hardware model Name.
3. Click Add Substitution.
4. In the Collection list on the left, double-click a hardware model.  
   The hardware model is added to the List on the right.
5. Click Save.  
   The model is listed in the Substitutes related list.
**Zugehörige Konzepte**   

* [Models](https://servicenow-prod.fluidtopics.net/HgmZOkoP0s3XLcX_ufAIzg "Models are specific versions or various configurations of an asset. Models are used for managing and tracking assets through various ServiceNow platform asset applications, including Product Catalog, Asset Management, and Procurement.")
* [Bundled models](https://servicenow-prod.fluidtopics.net/NclszGVm85TTx3su6BaKFg "A bundled model is a single model comprised of individual models. For example, a laptop, printer, keyboard, and mouse can be combined into a single bundled model. If you assign any one asset from the bundled model to an individual, that person receives all the components in the bundle.")
* [Procurement](https://servicenow-prod.fluidtopics.net/TBVAFybq_OGyMnEWeBLOAw "Procurement managers can use the ServiceNow Procurement application to create purchase orders and to obtain items for fulfilling service catalog requests.")  
**Zugehörige Tasks**   

* [Add compatible models to a hardware model](https://servicenow-prod.fluidtopics.net/B1wpyqBDpH4BjuvZ~_n6zw "On a hardware model record, you can add compatible hardware models, giving you a good method for tracking hardware assets that can work together.")  
**Zugehörige Informationen**   

* [Manage transfer orders](https://www.servicenow.com/docs/access?context=c_TransferOrders&version=australia&pubname=australia-field-service-management&ft:locale=en-US)