---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Open DEX

# Open DEX
Application and Device Health {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

DEX
Application and Device Health provides proactive visibility that helps you understand your organization end-user experience and diagnose any issues. With features such as application and user navigation, trend
analysis, and other useful metrics, the DEX
Application and Device Health enables you to identify the root cause of an issue, rather than just treating the symptoms.

## Vorbereitungen

Confirm that the DEX plugin (sn_dex) is installed.

Role required: sn_dex.user

## Prozedur

Navigate to WorkspacesService Operations Workspace.

## Ergebnisse

The home page icon (![The Home icon that displays the home page.]()) is selected by default. For more information, see [Landing page cards](https://servicenow-prod.fluidtopics.net/Y9DXn2HKvktyqtaAmPQiGQ "The landing page cards provide a visual summary of active and impacted devices, and alerts for monitored applications, facilitating efficient data analysis across various categories.").