---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Applications list

# Applications list {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

It provides details about an application, including its Name and classification as either an installed or Web-based application, counts of alerts and incidents, and Impacted devices.
{#application-form__table_g5j_2zt_mwb__entry__2}

| Fields | Description |
|-|-|
| Name | Name of the application. |
| Type | The category of the application - whether it's Web or installed. |
| Alerts | Total count of alerts in either the Open, Reopen, or Flapping state for an application with source as DEX. Selecting any alert number directs you to the Express list, where you can view detailed information about that alert. |
| Impacted devices | Devices that are impacted by service or performance failure, resulting in the creation of an incident. |
| Incidents | Total count of active incidents for an application. |
[Tabelle : 1. Applications list]

{#application-form__table_g5j_2zt_mwb}

To return to the Application page, see [Applications](https://servicenow-prod.fluidtopics.net/QpkacwHHN8Pbk_L~K5S5lA "Manage the active applications in your organization to enhance user productivity and engagement. The Application list serves as a central hub, offering visibility into monitored applications. Access details such as the name of an application, its type, the number of alerts and incidents associated with each of those applications, and impacted users.").
* **[Web application --- Overview page](https://servicenow-prod.fluidtopics.net/UclH1_Me4hdClptofbcJlQ)**   
  The overview page for a Web application provides information on the active alerts, active devices, active incidents, current impacted devices, and the average-to-resolve time for the incidents.
* **[Web application --- Performance page](https://servicenow-prod.fluidtopics.net/thBpHEdj9NqU0YOrRdn0Yw)**   
  Monitor the application performance to enable proactive detection and resolution of issues, maintain optimal performance, improve user experience, troubleshoot the performance issues, and confirm that the application meets its intended purpose.
* **[Web application --- Devices page](https://servicenow-prod.fluidtopics.net/gEoFEagCS1VfCM~mhXJXFA)**   
  The Active devices and Impacted devices list captures data about the devices, latest logged-in user, last logged in location, and time when the application was last accessed on the device. This information helps with security, access control, and provides insights into user behavior and application usage.
* **[Web application --- Trends page](https://servicenow-prod.fluidtopics.net/ktIqZgKL5V62Y6ru0ObL0g)**   
  The trends page captures metrics such as alert trends, average page load time, average response time, metrics for failed web requests, total usage, and mean time to resolve incidents. This information is essential for evaluating system performance, identifying areas for improvement, and take data-driven decisions.
* **[Installed application --- Overview page](https://servicenow-prod.fluidtopics.net/Wa0DAGY3PTA2~LyzPtPLGg)**   
  The overview page for an installed application provides information on the active alerts, active incidents, current impacted devices, and the average-time-to-resolve for the incidents. Tracking the total active incidents can help you to monitor and manage the overall health of the application.
* **[Installed application --- Performance page](https://servicenow-prod.fluidtopics.net/PCLsjS9uI85ptOUY4GCwJA)**   
  The installed application performance section presents details on the location and app version, total number of crashes and total number of freezes, as well as the CPU, memory, and I/O performance information.
* **[Installed application --- Client health page](https://servicenow-prod.fluidtopics.net/w8BjQgqJxXSePhhL5FSbRw)**   
  The installed application Client health section presents details on the devices on which the Microsoft Configuration Manager (MCM) policy has run.
* **[Installed application --- Devices page](https://servicenow-prod.fluidtopics.net/8x3GN_iek2eZCI8bqF7XeA)**   
  The devices lists capture data regarding All devices, Active devices, and Impacted devices. This information helps with security and access control, as well as providing insights into user behavior and application usage.