---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/de-DE/it-service-management

 Release :

    - australia

ft:locale :

    - de-DE

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Copy a change request

# Copy a change request {#ariaid-title1}

* Freigeben Version: Australia
* 
* Aktualisiert 12. März 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 Minute Lesedauer

You can copy details of an active or canceled change request to a new change
request.

## Vorbereitungen

Role required: itil, admin, or sn_change_write

## Warum und wann dieser Vorgang ausgeführt wird

The administrator configures which of the following items are copied to the new change request.

* The content that is copied.
* The attributes or fields and values that are copied. All non-copied attributes are reset to default values.
* The configured related tables that are copied.

{#copy-a-change-request__ul_gzn_lpw_zr}  
Hinweis:  
You cannot copy change details from a standard change.

New change tasks can be created when a change is copied. If your change record
has associated workflows that create change tasks, then these change tasks may not
be copied because the workflow creates them. Only manually created tasks are copied,
if the workflow when creating the task sets the created_from
field on the change_task table to
workflow. The created_from field
has a default value of manual.

## Prozedur

1. Navigate to ChangeOpen.  
   Hinweis:  
   If the UI16 module link redirection feature is enabled in Service Operations Workspace (SOW) and the UI16 module supports the redirect configuration, navigating through UI16 paths automatically redirects you to the equivalent list or record pages in SOW instead of displaying the UI16 forms or lists. For more information, see [Redirect UI16 module links to Service Operations Workspace](https://servicenow-prod.fluidtopics.net/HGF9BPoMvW0Tg5HI2nuUcw "Redirect classic UI16 module navigation links to the equivalent Service Operations Workspace (SOW) experience.").
2. Select the change request to be copied.
3. Right-click on the header and then click Copy Change to copy change details.  
   A preview of the new change record appears with values from the original source change record.
4. Edit values on the newly created change record, as appropriate.
5. Click Submit to create a new change request record.

## Nächste Maßnahme

After an existing change request is copied and a new one created. A user with ITIL role then reviews, approves, implements, and closes the change request as necessary.

In addition, you can [associate CIs](https://servicenow-prod.fluidtopics.net/cKkGu2mYbnRDdesyNnHDfQ#c_AffectedCIsAndImpactedServices "You can associate additional CIs or services to change requests through related lists on the Change Request form. You can also associate CIs with a change request from the dependency views map.") to the newly created change request.
**Zugehörige Konzepte**   

* [Unauthorized change request](https://servicenow-prod.fluidtopics.net/QEvD1u_aYHmgnKVhrVqNew "Understand how an unauthorized change activity on a configuration item (CI) is captured and managed, so that you can review and take timely action on this change.")  
**Zugehörige Tasks**   

* [Create a change request from a configuration item (CI)](https://servicenow-prod.fluidtopics.net/Qb24WHwcLXvKMUFJ5WB4dw "Create a change request from a list of configuration items (CIs), or add selected CIs from a list to a change record.")
* [Create a standard change request from the catalog](https://servicenow-prod.fluidtopics.net/36jDcQRkDbASZzOfHIBpVg "You can create a standard change request from the published standard change catalog templates.")
* [Create a change task](https://servicenow-prod.fluidtopics.net/2siLflaOmXfrz4zIrXkMow "You can create change tasks for a change request. A change task is a piece of work related to the change request. For example, there can be tasks to plan the change, implement the change, and test, and review the work.")
* [Configure ability to copy a change request](https://servicenow-prod.fluidtopics.net/DTDCc7IREyDZI2eFtMqQ_Q "You can configure the ability to copy a change request record and its details using system properties.")