Resolve or close a change task

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer

    • When you implement the change task, you can close the task from the Mobile Agent mobile application.

    Vorbereitungen

    Role required: itil or sn_change_write

    Prozedur

    1. Tap My Work tab.
    2. Tap Change tasks to open the list of change tasks.
    3. From the list of change tasks, swipe left the change task that you want to close.
    4. Tap Close task.