Configure Walk-up Experience for Badge Reader Integration

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 1 Minute Lesedauer
  • Associate badge reader devices with an on-site Walk-up Experience queue. While you can associate more than one badge reader device to a walk-up location, individual badge reader devices are mapped to only one walk-up location.

    Vorbereitungen

    Role required: sn_walkup.walkup_manager

    Warum und wann dieser Vorgang ausgeführt wird

    • The Walk-up Experience application requires that a badge reader device is mapped to a walk-up location for feature integration.
    • Walk-up Experience managers can configure badge reader integration to a walk-up location using the Location Queues Badge Readers related list on the Walk-up Location Queue (wu_location_queue) table.
    • At least one badge reader must be activated and available to integrate with the walk-up location. Refer to Request activation approval for a badge reader device if no badge readers are activated for use.
    • You can define a check-in reason for each badge reader. When the requester checks in a location using that badge reader, the associated check-in reason is auto populated for the check-in. If no check-in reason is associated with the badge reader, then the location reason is considered for the check-in.

    Prozedur

    1. Navigate to All > Walk-up Experience > Administration > Walk-up Locations.
    2. Click the name of the walk-up location queue that you want to associate with a badge reader device.
    3. Click the Location Queues Badge Readers related link.
    4. Click New.
    5. On the form, fill in the fields.
      Tabelle : 1. Location Queues Badge Readers form
      Field Description
      Badge Reader Badge reader that you want to associate with the location.
      Location Queue Location to which the badge reader is associated.
      Check-in reason Check-in reason that you want to link with the badge reader.
      Check-in reason description Description of the check-in reason that you want to link with the badge reader.
    6. Select Submit.

    Ergebnisse

    You can integrate multiple badge readers with walk-up location.