Safe Workplace
Summarize
Summary of Safe Workplace
ServiceNow® Safe Workplace applications assist organizations in reopening workplaces safely after emergencies or pandemics like COVID-19. These applications support workforce and workplace readiness, health and safety compliance, and ongoing monitoring to protect employee health while facilitating a smooth return to onsite work environments.
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Workforce Readiness
- Employee Readiness Surveys: Collect employee feedback on readiness to return, health status, and concerns to guide support strategies.
- Employee Health Screening: Screen employees before entry with customizable criteria such as temperature checks and PPE compliance, with reporting dashboards for site-level trends and user return tracking.
- Employee Readiness Core: Centralizes employee data across Safe Workplace and Emergency Response Management applications.
- Employee Travel Safety: Supports safe travel by verifying destination safety, monitoring employee health, and maintaining contact logs during travel.
- Vaccination Status: Enables HR to track user vaccination records to meet workplace health requirements and assess overall readiness.
Workplace Readiness
- Workplace Core: Configure sanitized, socially distanced workspaces with shift management, workspace reservations, and sanitation scheduling. Managers gain real-time visibility of workspace usage and cleaning statuses.
- Workplace PPE Inventory Management: Manage and monitor PPE stock levels by facility, track distribution to employees, and maintain accurate, up-to-date inventory data.
- Contact Tracing: Identify potentially exposed users onsite via data inputs like badge scans and Wi-Fi logs to reduce disease transmission risks.
- Health and Safety Testing: Streamlines health testing workflows to limit workplace disease spread.
Management and Integration
- Safe Workplace Dashboard: Provides leadership in HR, Workplace Services, and Health & Safety with a consolidated operational view to assess site readiness and user health status.
- Enterprise Employee Experience Pack: Offers preconfigured process flows and sample content for rapid enterprise-wide implementation across departments.
- Integration Capabilities: Allows Safe Workplace data to integrate with third-party systems, such as linking health screening results with badge readers to enforce entry protocols.
- Safe Workplace Mobile: Enables management of return-to-workplace processes remotely through a mobile app.
- Domain Separation: Supports Basic-level domain separation for Safe Workplace applications, except for the Safe Workplace Dashboard.
Implementation Guidance and Legal Considerations
The Safe Workplace guided setup assists with configuration of the suite and Emergency Response Management applications in ServiceNow instances. Organizations are responsible for ensuring legal compliance, including data protection and employment laws, and for customizing application templates accordingly. Government agencies receive special terms regarding usage rights and must verify ethical compliance independently.
By leveraging these applications, ServiceNow customers can automate workflows for employee readiness assessment, workplace preparation, health and safety compliance, and inventory management, enabling safer and more efficient returns to physical work environments.
ServiceNow® Safe Workplace applications help you reopen your workplaces and support the health and safety of your employees after emergencies and pandemics like COVID-19.
Workforce readiness
- Employee Readiness Surveys
With the ServiceNow® Employee Readiness Surveys application, send surveys to help gauge whether users are ready to return to the workplace. Ask questions to get insights into how users feel about returning to work, their current health status, and underlying concerns such as personal health, family obligations, and anxiety about workplace safety. Based on responses, you can measure and determine the steps needed to help users feel safe and secure upon their return.
- Employee Health Screening
The ServiceNow® Employee Health Screening application enables organizations to screen users before entering the workplace to ensure compliance with the organization's entry requirements, such as a temperature check and personal protective equipment (PPE). Based on their own criteria, organizations can determine whether it’s safe for the user to enter the workplace. Organizations can use a reporting dashboard to view trends by sites and record the return of users into their facilities.
Workplace readiness
- Workplace Core
Using the ServiceNow® Workplace Core application, quickly configure sanitized and socially distanced workspaces for the return of users. With department leaders, workplace service managers can reserve available workspaces for users in shifts. Workspaces can be scheduled for disinfection before and after these shifts. Through reports and dashboards, workplace managers can view how many of the available workspaces have been reserved. Workplace managers also have a real-time view of all cleaning task statuses, including a full audit trail history.
- Workplace Personal Protective Equipment Inventory Management
The ServiceNow® Workplace Personal Protective Equipment Inventory Management application helps you manage and monitor workplace needs for safety equipment provided to your workforce. A dashboard provides a comprehensive view of inventory by each facility, an aggregate scope of the entire workplace, and historical data on how equipment levels have changed over time. You can update current inventory levels daily for accurate and real-time inventory management.
- Use guided setup to implement Safe Workplace suite apps
- The Safe Workplace guided setup provides a sequence of tasks that help you configure the Safe Workplace and Emergency Response Management applications on your ServiceNow instance. To open the Safe Workplace guided setup, navigate to . For more information about using the guided setup interface, see Using guided setup.
Notice regarding use by organizations
All decisions in connection with the implementation of this application are at the sole decision of the Organization utilizing this application. Organizations agree that use of the application is not a representation by ServiceNow regarding the application’s compliance with any law or regulation and any suggested language provided out of the box with the application does not constitute legal advice by ServiceNow.
Organizations remain solely responsible for complying with their legal obligations under applicable law, including (but not limited to) data protection and employment laws, and should modify any language within the templates provided to meet the Organizations' specific requirements.
Notice regarding use by government agencies
ServiceNow is offering this application to government agencies and their authorized users, not to employees of government agencies in their individual capacities. Use of this application is being offered free of charge for a limited or extended time period and with no expectation of payment from the government agency to ServiceNow for use during that time period, nor does usage create an actual or implied future obligation on behalf of the government. ServiceNow hereby expressly waives any future claims for payment from the agency in connection with usage of the application. Government customers are solely responsible to confirm with the agency’s Ethics Office or its authorized representative that acceptance and usage of the application is permissible.
All decisions in connection with the implementation of this application are at the sole decision of the government agency utilizing this application. Agencies remain solely responsible for complying with their legal obligations under applicable laws and regulations, including (but not limited to) data protection and employment laws and regulations, and should modify any language within the templates provided to meet the agency’s specific requirements.