---
sourceDocument: Yokohama Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/employee-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Change legal name through Virtual Agent

# Change legal name through Virtual Agent {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Change your legal name change through Virtual Agent chat in Employee Center.

## Before you begin

Role required: none

## Procedure

1. Navigate to Employee Center.
2. Click Virtual Agent.
3. Enter a text.  
   For example, name change. Your current first name and last name are displayed.
4. To continue with the legal name change in Workday, press Yes.
5. Enter a first name, a last name, and a middle name.
6. Upload the supporting legal name change document.  
   Note:  
   The option does not appear if it is not configured by your administrator.
7. Enter a description for the uploaded legal name change document.
8. Review your updated legal name changes and supporting document and press Yes.  
   An HR case is created and the chat conversation is ended.