---
sourceDocument: Yokohama Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/employee-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Use Personalized Answers

# Use Personalized Answers {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Employees can use the AI-search enabled feature to seek information about their leave
balance and more on the Employee Center search page.

Personalized Answers is an AI search-enabled feature, integrated with one or more third-party
integrations to provide relevant and informative content from the search page on Employee Center.

Personalized Answers- time off feature has location-specific data.
The default third-party integrations available are Kronos and Workday for specific regions that
show the leave balances of employees of that region.

Employees can simply go to the Employee Center search page and look for their
remaining paid time-off time. In addition to searching for all kinds of leave balances, the
employees can search for information about types of leave. For example, an employee can search
for 'how much sick leave do I have left' to see information pertaining to only sick leave.
Figure 1. Personalized answer page for leave balance ![Personalised answer result page showing leave balance.]()

Employee can quickly scan the remainder of leaves for the year and select Request For Leaves to apply for it. View Policy is entirely
company-specific.
**Related concepts**   

* [Use the Employee Center topic pages](https://servicenow-prod.fluidtopics.net/B1x9WWM8jObNpuS2cMAelA "The Employee Center topic pages contain the breadcrumbs widget, topic header widget, sub-topic widget, and the topic content widget.")
* [Topic managers and contributors for topic page management](https://servicenow-prod.fluidtopics.net/N7jPngyMVLLhlqMDKhdPRA "While topic managers control the topic level decisions, the contributors manage the connected content, quick links, adding applications, and featured content on the topic page.")
* [Use the My To-dos page](https://servicenow-prod.fluidtopics.net/dCGZl_1DGJNtpipVz4qiXg "Use the To-dos page to review all tasks that are assigned to you and prioritize them.")
* [View advanced portal navigation](https://servicenow-prod.fluidtopics.net/t14qw_o9rhrk1OQ7J8Xksg "Use the enhanced navigation experience that helps you with better content discovery.")
* [Task filters on My tasks](https://servicenow-prod.fluidtopics.net/On7MiM17yYRitPBmjPE0ZQ "Use the enhanced filters experience to manage and prioritize the tasks. Using the filters, employees and managers can have better visibility into the time-sensitive and business-critical tasks.")
* [View the Recommended for you content](https://servicenow-prod.fluidtopics.net/R93GzTd2~~HigEZpZIxjwQ "Access all the content recommended for you from from a central location in one-click.")
* [View employee profile](https://servicenow-prod.fluidtopics.net/IV0ssa2br2lDrn3gkFLP2g "View the employee profile with your personal information from the employee portal and Now Mobile.")
* [Employee Profile org chart widget](https://servicenow-prod.fluidtopics.net/ogsdTPryh_E3sF~NI8xqjw "Use the Employee Profile org chart widget to easily browse, search, and navigate through the organization chart.")
* [RTL support for Employee Center](https://servicenow-prod.fluidtopics.net/NK3_SHzoSZt0uFGthhSXpw "As an employee, you can change the display of the user interface from right-to-left.")
* [Use Guided Self-Service](https://servicenow-prod.fluidtopics.net/DJhdv09dnO5QL3i3RXvlvw "Use the Guided Self-Service experience to self-serve, leading to improved productivity, and operational efficiencies for the organization.​")  
**Related tasks**   

* [Manage favorites](https://servicenow-prod.fluidtopics.net/yjNhtvvO2MGTgfcUVQfGCA "Mark the content as your favorites and easily access all your favorites.")