Close a conversation

  • Release version: Yokohama
  • Updated October 29, 2025
  • 1 minute to read

    • As a manager, you can mark a conversation as completed to easily reference it for future planning and growth activities. Write closing notes and share them with your employee to ensure a shared understanding.

    Before you begin

    You must provide your employees with a license to enable access to the Career Conversations app. For more information about employee licensing, refer to License Talent Development Core users.

    Role required: manager [sn_egd_act.manager]

    Procedure

    1. Navigate to All > Self-Service > Employee Center.
    2. Close the conversation from the growth conversation page or the Conversations landing page.
      Page Steps
      Growth conversation page
      1. Use the Your team's conversation widget to select the conversation that you want to close.
      2. Select the more options button and select Complete conversation.

        Open conversation with employee with the option to complete or cancel the conversation
      Conversations landing page
      1. Navigate to the conversation that you want to close.
      2. Select the more options button and select Complete conversation.

        Open conversation with employee with the option to complete or cancel the conversation
    3. In the Closing thoughts window, enter last thoughts to share with the employee and select Complete conversation.