---
sourceDocument: Yokohama Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/employee-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Defer load in Employee Center

# Defer load in Employee Center {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Learn more about the heavy-load and high-traffic scenarios and ways to optimize the user experience and portal performance.
The Service Portal Designer Defer widget loading option helps configure the widgets load in a skeleton view. For more information, see [Create and edit a page using the Service Portal Designer](https://www.servicenow.com/docs/access?context=t_ConfigureAPage&version=yokohama&pubname=yokohama-platform-user-interface&ft:locale=en-US). The key benefits are:

* Improve performance and reduce initial load times.
* Enhance user experience with skeleton loaders.
* Create a faster loading experience by enhancing user satisfaction.
* By matching skeleton loaders to the final widget appearance, the loading process becomes visually coherent, improving the overall usability of the page.
* Improve performance across browsers and devices.
{#ec-load-expe-defer-load__ul_elh_nrp_4fc}
**Related tasks**   

* [Modify homepage banner instance for high-traffic](https://servicenow-prod.fluidtopics.net/WVraH38d~EvZsTHRPi9f~Q "You can configure the instance options to control the display of widgets and improve the homepage banner instance for high-traffic experience.")