---
sourceDocument: Yokohama Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/employee-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Supporting information for ServiceNow Otto for Legal Service Delivery (LSD)

# Supporting information for ServiceNow Otto for Legal Service Delivery (LSD) {#ariaid-title1}

Release version: Yokohama  
Updated July 31, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Get a quick overview of the important information that is related to the ServiceNow Otto for Legal Service Delivery (LSD) application.

## Supported versions {#now-assist-lsd-support-info__section_uhv_5fg_qyb}

ServiceNow Otto for LSD is supported starting with Xanadu (Patch 3).

## Application information {#now-assist-lsd-support-info__lsd-application-info}

Activate the ServiceNow Otto for LSD store app (sn_lg_gen_ai) to use the summarization skills.  
This store app has the following dependencies which will be installed automatically:

* Legal Request Management (sn_lg_ops)
* Now Assist for Platform (sn_genai_platform) - Version 7.x and above
* Now Assist Admin Console (sn_nowassist_admin)
{#now-assist-lsd-support-info__ul_wpf_4dz_byb}  
You need to install the following applications manually:

* Legal Counsel Center (sn_lg_cf_workspace) - Version 1.5.1 and above
* Legal Matter Management (sn_lg_matter) -- Required for Legal Matter summarization
{#now-assist-lsd-support-info__ul_jqj_jny_bfc}

For more information, see [Configure ServiceNow Otto for Legal Service Delivery (LSD)](https://servicenow-prod.fluidtopics.net/iUlg9OPvNMsoqU6riGA~UA "If you have the admin role, you can configure the ServiceNow Otto for Legal Service Delivery (LSD) application so that legal users or request fulfillers can use the generative AI skills from Legal Counsel Center and Core UI.").

## Supported user interfaces {#now-assist-lsd-support-info__section_jps_4gs_dyb}

The ServiceNow Otto for LSD application includes the skills that are listed in the following table.{#now-assist-lsd-support-info__table_odd_d2y_wyb__entry__2}

| Interface | Skill |
|-|-|
| Core UI | * Legal Request summarization * Legal Matter summarization {#now-assist-lsd-support-info__ul_tgt_spp_xcc} |
| Legal Counsel Center | * Legal Request summarization * Legal Matter summarization * Now Assist Q\&A Genius Results {#now-assist-lsd-support-info__ul_g42_g2y_wyb} |
| Employee Center | Now Assist Q\&A Genius Results |
| Global search | Now Assist Q\&A Genius Results |
[Table 1. Now Assist for LSD supported interfaces]

{#now-assist-lsd-support-info__table_odd_d2y_wyb}