---
sourceDocument: Yokohama Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/employee-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configure the Knowledge Base articles

# Configure the Knowledge Base articles {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Include the HR only Knowledge Base articles while determining the Self-solved using Knowledge KPI in the HR Success Dashboard indicators.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllSelf-Service AnalyticsActivity Context.
2. Select HRSM KB deflection from the list.
3. In the Activity Context Types tab, select the Preview icon corresponding to Viewed a knowledge article activity type.
4. Select Open record.
5. In the Activity Context Type form, change the filter condition to include the relevant knowledge bases.

Figure 1. Activity context type

6. Select Update.

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