---
sourceDocument: Yokohama Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/employee-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# High-traffic experience

# High-traffic experience {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Learn more about the heavy-load or high-traffic scenarios and ways to optimize the user experience and portal performance.
Employees see slow or unresponsive pages with clear message on the home page and widgets. With the lite mode, you can provide a portal experience that improves the usability with clear messaging. The key benefits are:

* Enhance the user experience with clear communication.
* Reduce visual complexity and resource usage for faster performance. T
* Help navigate to your tasks, requests, favorites, and search effectively.

{#ec-load-high-traffic__ul_elh_nrp_4fc}For more information, see [Create and edit a page using the Service Portal Designer](https://www.servicenow.com/docs/access?context=t_ConfigureAPage&version=yokohama&pubname=yokohama-platform-user-interface&ft:locale=en-US). Figure 1. High-load or high-traffic experience
**Related tasks**   

* [Modify homepage banner instance for high-traffic](https://servicenow-prod.fluidtopics.net/WVraH38d~EvZsTHRPi9f~Q "You can configure the instance options to control the display of widgets and improve the homepage banner instance for high-traffic experience.")