Safe Workplace Dashboard

  • Release version: Yokohama
  • Updated January 30, 2025
  • 3 minutes to read
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    Summary of Safe Workplace Dashboard

    The ServiceNow® Safe Workplace Dashboard offers leaders in HR, Workplace Services, and Health & Safety a comprehensive visual overview of workplace operations. It enables them to assess the readiness of work sites and personnel to safely resume operations by consolidating data from Safe Workplace suite applications and the COVID-19 Global Health Data Set. The dashboard leverages ServiceNow® Performance Analytics Premium features to evaluate and present this data effectively.

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    Installation and Configuration

    • Install the Safe Workplace suite and Emergency Response Management applications, following configuration instructions to ensure proper data integration with the dashboard.
    • Note that the Safe Workplace Dashboard does not support domain separation.
    • Use the Safe Workplace guided setup available under Guided Setup > Safe Workplace Guided Setup to streamline configuring the required applications.

    Special Considerations for Federal Customers

    • Federal customers using IL4 or FedRAMP environments have Safe Workplace suite applications ready on nonproduction instances without special requests; licenses are required for production use.
    • Federal customers must configure the applications to comply with U.S. federal regulations and guidelines.
    • Installation instructions vary by environment (commercial on-premise, federal hosted, federal on-premise) and detailed guidance is available through ServiceNow resources or support channels.

    Usage Notices

    • Organizations are solely responsible for ensuring compliance with applicable laws and regulations; ServiceNow does not provide legal advice nor guarantees compliance through this application.
    • Government agencies receive the application free of charge for a limited or extended period, with no payment obligations or implied future commitments.
    • Government users must confirm acceptance and use permissions with their Ethics Office or authorized representatives and remain responsible for legal compliance.

    Practical Use and Features

    • Administrators can install the Safe Workplace Dashboard if they have the admin role.
    • Create campuses from existing locations to display on the dashboard, enabling geographic visualization of workplace status.
    • Alert types define Performance Analytics thresholds that trigger daily alerts based on application data, helping leaders quickly identify issues.
    • The dashboard includes a map feature that provides an intuitive view of personnel and facility readiness for reopening.

    This dashboard empowers ServiceNow customers to monitor workplace safety comprehensively, make informed decisions about site operations, and maintain compliance with applicable health and safety standards.

    The ServiceNow® Safe Workplace Dashboard provides leaders in HR, Workplace Services, and Health & Safety with a complete view of operations. Leaders have visual insight into the status of work sites and users to determine whether a site is ready to resume a safe operation.

    The Safe Workplace Dashboard relies on ServiceNow® Performance Analytics Premium features to evaluate and display data that comes from other Safe Workplace suite applications and the COVID-19 Global Health Data Set.

    Figure 1. Safe Workplace Dashboard and Safe Workplace suite applications
    The Safe Workplace Dashboard provides a geographic view of locations and employees and includes COVID-19 data via the COVID-19 Global Health Data Set.
    Install and configure the listed Safe Workplace suite and Emergency Response Management applications. Follow the configuration instructions to ensure that the data feeds to the dashboard successfully.
    Note:
    Safe Workplace Dashboard does not support domain separation.
    Use guided setup to implement Safe Workplace suite apps
    The Safe Workplace guided setup provides a sequence of tasks that help you configure the Safe Workplace and Emergency Response Management applications on your ServiceNow instance. To open the Safe Workplace guided setup, navigate to Guided Setup > Safe Workplace Guided Setup. For more information about using the guided setup interface, see Using guided setup.

    Safe Workplace suite for federal customers

    Federal customers using IL4 or FedRAMP environments will see the Safe Workplace suite applications ready and available to install on their nonproduction instances without having to make any special requests. Licenses are required to use Safe Workplace suite applications on production instances. Customers are responsible for configuring the apps to meet U.S. federal regulations and guidelines.

    Table 1. Installation instructions for self-hosted and federal environments
    Type Instructions

    Commercial on-premise

    Visit the ServiceNow® Store to download and install the application.

    Federal hosted

    See the Federal downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030260] article in the Store Help Center for more information.

    Federal on-premise

    If you are a federal on-premise customer and you would like to install this application, reach out to your sales representative or open a Now Support or HIWAVE ticket. In the ticket, request to be routed to the SHOT team.

    See the Federal downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030260] article in the Store Help Center for more information.

    On-premise

    See the Commercial downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030258] article in the Store Help Center for more information.

    Notice regarding use by organizations

    All decisions in connection with the implementation of this application are at the sole decision of the Organization utilizing this application. Organizations agree that use of the application is not a representation by ServiceNow regarding the application’s compliance with any law or regulation and any suggested language provided out of the box with the application does not constitute legal advice by ServiceNow.

    Organizations remain solely responsible for complying with their legal obligations under applicable law, including (but not limited to) data protection and employment laws, and should modify any language within the templates provided to meet the Organizations' specific requirements.

    Notice regarding use by government agencies

    ServiceNow is offering this application to government agencies and their authorized users, not to employees of government agencies in their individual capacities. Use of this application is being offered free of charge for a limited or extended time period and with no expectation of payment from the government agency to ServiceNow for use during that time period, nor does usage create an actual or implied future obligation on behalf of the government. ServiceNow hereby expressly waives any future claims for payment from the agency in connection with usage of the application. Government customers are solely responsible to confirm with the agency’s Ethics Office or its authorized representative that acceptance and usage of the application is permissible.

    All decisions in connection with the implementation of this application are at the sole decision of the government agency utilizing this application. Agencies remain solely responsible for complying with their legal obligations under applicable laws and regulations, including (but not limited to) data protection and employment laws and regulations, and should modify any language within the templates provided to meet the agency’s specific requirements.