---
sourceDocument: Yokohama Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/employee-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Create and manage a safety audit

# Create and manage a safety audit {#ariaid-title1}

Release version: Yokohama  
Updated July 31, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read  
Create a safety audit for a process or regulation with formalized assessment criteria, and record the information collected at each stage---before, during, and after the audit.

## Before you begin

Role required: sn_hs_rm.safety_audit_manager or sn_hs_rm.safety_audit_writer

## About this task

You can also set up an audit schedule to generate safety audits. For more information, see [Set up a safety audit schedule](https://servicenow-prod.fluidtopics.net/41fRiG1vQtycEMCdyBg9UQ "Create an audit schedule and define the top-level audit details and the recurrence, for example, monthly or bi-monthly.").

## Procedure

1. Navigate to WorkspacesHealth and Safety Workspace.
2. Select the risk management icon (![Risk assessment icon]()).
3. Select the Audits list and then All.
4. Select New to create an audit.  
   Alternatively, you can create an audit from
   * The Scheduled audits tab in an audit schedule.
   * The Create audits button that appears when a new audit schedule is saved.
   {#hs-create-manage-safety-audit-workspace__ul_ubb_hty_bfc}
5. On the form, fill in the fields.  
   Enter details such as the audit scope, its goals, regulation for the audit, and a start and end date.

   For information on audit field descriptions, see [Audit schedule form](https://servicenow-prod.fluidtopics.net/YuPcXIxI4OEEm3kPj92eCQ "The safety audit manager can use the audit schedule form to set up a recurring workplace safety audit.").
6. Select Save.  
   The People involved, Documents, Audit surveys, Findings, Risk assessments, Observations, and Audit actions tabs appear for this audit.
7. In the People involved tab, select New to add people involved in this audit and their responsibilities.  
   Note:  
   * The Visitors involved field appears only when the Workplace Visitor Management (com.sn_wsd_visitor) application is installed on your instance. For more information, see [Additional features in Health and Safety](https://servicenow-prod.fluidtopics.net/JqmzI~eZlyavlaK2Z2OnFA#install-hs-incident-mgmt__table_ix1_bff_gxb).
   * The Contractor option appears only when the Health and Safety Contractor Management (sn_hs_crm) application is installed on your instance. The field only lists users who have the \[snc_external\] role assigned to them and have their Health and Safety profile created. For more information, see [Assign Health and Safety profile to a user](https://servicenow-prod.fluidtopics.net/mFN9Wbaqv3ft~E3advnacA "Assign the Health and Safety profile to all users in your organization, including employees, visitors, and contractors.").
   {#hs-create-manage-safety-audit-workspace__ul_yq5_rhk_ddc}
8. In the Documents tab, add standards and documents used to benchmark findings.
   * Select Add to add existing documents.
   * Select New to upload new documents. For field descriptions, see [Health and Safety document version form](https://servicenow-prod.fluidtopics.net/bzAxFbaIOFeS9NuhwJ4ddw "Safety team such as safety agent and contractor coordinator can use the Health and Safety document version form to add or modify a safety-related document.").
   {#hs-create-manage-safety-audit-workspace__choices_hqg_wvn_2dc}
9. In the Audit surveys tab, add and assign smart assessments or surveys to be conducted as part of this audit.  
   If the audit is part of an audit schedule with an associated audit survey, that survey is automatically added to the audit record. For information on audit survey field descriptions, see [Audit survey form](https://servicenow-prod.fluidtopics.net/onkBHFH38AI5x5SkqH7tdw "The safety audit manager can use the audit survey form to assign a smart assessment or survey to be conducted as part of a safety audit.").  
   * The assigned user receives a notification to complete the smart assessment or survey.
   * A smart assessment can be completed in the mobile app. For more information, see [Complete a smart assessment from mobile](https://servicenow-prod.fluidtopics.net/2tFeuwPrmL3NOHMZrWlieQ "Use the Mobile Agent app to complete a smart assessment questionnaire for Health and Safety inspection or audit as an agent.").
   * A survey can be completed either through the Employee Center or on the mobile app. For more information, see [Complete a survey from the Employee Center](https://servicenow-prod.fluidtopics.net/Qw3M0esimwojDcRfyx7oqg "Complete a safety inspection or audit survey assigned to you through the Employee Center.").
   {#hs-create-manage-safety-audit-workspace__ul_kyp_4ff_yhc}
10. Review the survey responses and gather evidence as part of the audit, for example, document assessments, interviews, and observations.
    1. In the Audit surveys tab of a survey, review the the smart assessment or survey responses that are submitted by the assigned user.  
       When completed, the assessment results are available in the following tabs:
       * Questionnaire results tab for a smart assessment.
       * Audit survey results tab for an inspection survey.
       {#hs-create-manage-safety-audit-workspace__ul_szv_5jl_xhc}
    2. In the Findings tab, add an audit finding gathered from survey responses and perform its root cause analysis.  
       For more information, see [Add a finding and root cause analysis for a safety audit](https://servicenow-prod.fluidtopics.net/Iw2lecylSdPzjXguL0~I5Q "Record a finding based on the audit results and perform a root cause analysis (RCA) for it.").  
       Note:  
       Safety auditors can also create actions and findings for specific questions while completing a smart assessment or survey in the mobile app. When an agent creates an action for a question, the system also generates a related finding record based on the response. The finding then appears in this tab in the workspace. For more information, see [Create actions and findings for the smart assessment questionnaire from mobile app](https://servicenow-prod.fluidtopics.net/IMnfpg5KV~MZCm4nMm9yzA "You can create actions or findings for every question in the smart assessment questionnaire. For example, to report a hazard observed while completing the smart assessment questionnaire.").
    3. In the Risk assessments tab, select New to conduct a risk assessment as part of this audit.  
       * Alternatively, select Add to associate an existing risk assessment to the audit record.
       * For more information, see [Conduct a safety risk assessment](https://servicenow-prod.fluidtopics.net/8l7netRtRFUVfflX1SFasQ "Conduct a safety risk assessment to identify and manage potential hazards and risks, and to ensure the safety of your employees and the public.").
       {#hs-create-manage-safety-audit-workspace__ul_mmj_pph_cfc}
    4. In the Observations tab, add an observation recorded from this audit.  
       * Select Add to add an existing observation.
       * Select New to create and submit a new observation.
       {#hs-create-manage-safety-audit-workspace__ul_rz5_vg4_2dc}
    5. In the Audit actions tab, select New to create and assign any actions based on findings and recommendations.  
       For more information, see [Add an action for a safety inspection or audit](https://servicenow-prod.fluidtopics.net/o41ABFPPGfR9sxoEN3njIg "Add an action for each finding to address any issues or implement measures necessary to improve workplace safety. You can add multiple actions for an inspection or audit finding.").  
       Note:  
       Any actions created for specific questions while completing the smart assessment or survey in the Employee Center or mobile app also appear in this tab.
    {#hs-create-manage-safety-audit-workspace__substeps_klz_3d4_2dc}
11. **Optional:** If needed, complete the audit surveys directly from the audit record in the workspace.
    1. Open the assessment to be completed.  
       * For a smart assessment, select Open audit smart assessment.  
         Note:  
         Only a user with the Assessment reader role can access and complete this smart assessment. This role is set during the smart assessment template configuration. For more information, see [Configure the smart assessment template for safety inspections and audits](https://servicenow-prod.fluidtopics.net/eMSFVGqLeXCsNbd8HyZNcg "You can create smart assessment templates and add instructions, questions, and reference information by using the template designer in the Smart Assessment Engine application.").
       * For an inspection survey, select Open audit survey.
       {#hs-create-manage-safety-audit-workspace__ul_fmk_qd1_yhc}
    2. Answer the survey questions and select Submit.
    3. In the State field, select Closed Complete to close the audit survey.
    {#hs-create-manage-safety-audit-workspace__substeps_ax4_g14_2dc}
12. **Optional:** In the Details tab, set the state to Closed Complete after all audit activities are complete and then select Save.  
    The audit moves to the Closed Complete state.
13. **Optional:** Generate a report for the safety audit, if needed.
    1. Select Generate report.  
       Note:  
       The Generate report button appears only when the Audit \[sn_hs_rm_audit\] table is enabled for report field mapping. For more information, see [Enable a Health and Safety table for configuring report field mapping](https://servicenow-prod.fluidtopics.net/Zgecvd7ov3OsPdP_KEejTA "Enable a Health and Safety table for report field mapping. You can then configure its mapping with your reporting PDF template, enabling safety agents to generate reports for records in this table.").
    2. In the Generate report dialog box, select a report mapping in the Select report field.  
       Only the report mapping forms created and published for the Audit \[sn_hs_rm_audit\] table are available to select in the Select report field. For more information, see [Create a safety report field mapping for generating reports](https://servicenow-prod.fluidtopics.net/eGTGAAVn4FiPs11AGKAvEA "Create a safety report field mapping to map fields in your reporting PDF template to the corresponding fields in the Health and Safety records.").
    3. Select Generate.
    {#hs-create-manage-safety-audit-workspace__substeps_ib4_zwj_ddc}

*[\>]: and then