---
sourceDocument: Yokohama Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/employee-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Journey designer

# Journey designer {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The ServiceNow® Journey designer application enables employees and managers in your organization to initiate and manage journeys to drive employee engagement and productivity.{#jny-dsgnr-landing-page__shortdesc-jny-dsgnr-landing}
<br />

Journey designer uses Journey Accelerator and Lifecycle Events to create a unified journey experience for employees and managers in the Employee Center. Journeys offer a unique user experience. In the back-end, records are created using Journey designer, Journey Accelerator, and Lifecycle Events components to pull together a customized journey for employees.

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| [Explore Learn how Journey designer helps facilitate journey creation, management, and completion.](https://servicenow-prod.fluidtopics.net/FkbLYRW9qo4XVYsJ5Un47A "Organization administrators activate and configure Journey designer to help managers and employees understand and actively collaborate on professional and personal journeys.") | [Install Install the Journey designer app and its features.](https://servicenow-prod.fluidtopics.net/~z8j63vZtx2L5gc3DlT9cA "The Journey designer app has multiple versions that have different installation instructions and configuration options.") | [Configure Configure Journey designer](https://servicenow-prod.fluidtopics.net/zI4NG558iFl5QvDhD6C7rg "Administrators configure Journey designer for the needs of their organization.") |
| [Use Managers, mentors, and employees work with journeys from the Employee Center.](https://servicenow-prod.fluidtopics.net/HBIFZ2sJ58~1rfhZSamNoA "Managers, employees, and mentors access journeys from the Employee Center (EC).") | [Integrate Extend Journey designer capabilities by integrating with other applications.](https://servicenow-prod.fluidtopics.net/rV72SNDS~3eZdFJtMf~dLg "Extend the Journey designer application's capabilities by integrating other applications into the journey experience.") | [Journey plan configuration review and approval process Create, manage, and use Journey designer plan configuration templates](https://servicenow-prod.fluidtopics.net/egvu4oya_jtUOfVK4gCn4Q "Journey plan configuration template management is a collaborative effort that includes ServiceNow admins, journey template owners, and team experts.") |
| [Journeys on Now Mobile](https://servicenow-prod.fluidtopics.net/I0n8IiSF9c1m_wfDNT2WzQ "Journeys are created in the ServiceNow Journey designer application to help employees navigate multi-step transitions, such as onboarding, maternity leave, or an interdepartmental transfer. The Now Mobile application enables users to perform journey-related tasks from the convenience of their mobile device.") | [Analytics and Reporting Solutions Monitor journey data in reports and dashboards.](https://servicenow-prod.fluidtopics.net/Iw7V8svIwqSKnmlI1GN6ig "Dashboards are configurable graphic displays of key metrics, reports, and other widgets on a single screen.") | [Reference Get details about components like roles, fields, tables, and properties.](https://servicenow-prod.fluidtopics.net/R0P29mvducG7YrIhlaPU3g "Journey designer reference.") |
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## Request apps on the Store {#jny-dsgnr-landing-page__id_xkn_1bb_dtb}

Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#jny-dsgnr-landing-page__inline-send-to-store}