---
sourceDocument: Yokohama Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/employee-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configure appointment communication

# Configure appointment communication {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure the communication channels and location consent for appointment bookings.

## Before you begin

Role required: sn_hr_core.walkup_admin, sn_walkup.walkup_manager

## Procedure

1. Navigate to AllEmployee CenterAppointment BookingAppointment Communication Configurations.
2. On the Location Consent list, select New.
3. On the form, fill in the fields.  
   For a description of the field values, see [Location Consent form](https://servicenow-prod.fluidtopics.net/JHmx617HcPI3Ta4h5_IRpA "The location consent form helps you configure the communication channels for appointment bookings.").

## What to do next

Link the communication configuration to the walk-up location queue that you want to use for appointment booking. For more information, see [Create or modify Walk-up Experience locations](https://www.servicenow.com/docs/access?context=configure-walkup-location&version=yokohama&pubname=yokohama-it-service-management&ft:locale=en-US).

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