---
sourceDocument: Yokohama Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/employee-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Install

# Install ServiceNow Otto for Health and Safety {#ariaid-title1}

Release version: Yokohama  
Updated July 31, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
If you have the admin role, you can install the ServiceNow Otto for Health and Safety application (sn_hs_gen_ai) to enable generative AI capabilities for summarizing safety incidents on your instance.

## Before you begin

Role required: admin

## About this task

Use the AI Admin Hub console to install and configure ServiceNow Otto for Health and Safety. This console contains everything that you need to install the plugins and configure the generative AI skills. For additional information, see [AI Admin Hub console](https://www.servicenow.com/docs/access?context=configuring-now-assist&version=yokohama&pubname=yokohama-intelligent-experiences&ft:locale=en-US).

The following table lists the skill that you can access from the AI Admin Hub console.  
{#now-assist-hs-install__table_ipf_bbd_wyb__entry__2}

| Health and Safety feature | Skill |
|-|-|
| Now Assist skills for Health and Safety | Health and Safety incident summarization |
[Table 1. Health and Safety feature and skill in the AI Admin Hub console]

{#now-assist-hs-install__table_ipf_bbd_wyb}

## Procedure

Install the ServiceNow Otto for Health and Safety (sn_hs_gen_ai) plugin.  
* For information about the plugin dependencies and plugin activation order, see [Supporting information for ServiceNow Otto for Health and Safety](https://servicenow-prod.fluidtopics.net/q78eAJh0cyGYux1Ipyvoqw "Get a quick overview of the important information that is related to the ServiceNow Otto for Health and Safety application.").
* For information about the installation process, see [Install Now Assist plugins](https://www.servicenow.com/docs/access?context=install-now-assist-feature-plugins&version=yokohama&pubname=yokohama-intelligent-experiences&ft:locale=en-US).
{#now-assist-hs-install__ul_bpz_qsr_1dc}

## What to do next

Activate the skill to enable the safety team to use the generative AI skills. For more information, see [Activate a ServiceNow Otto for Health and Safety skill](https://servicenow-prod.fluidtopics.net/0L5xmWdTzv18IOmf1lEgAg "Activate a ServiceNow Otto for Health and Safety skill to enable the safety team to use the generative AI skills from Health and Safety Workspace and the Core UI.").