Employee Travel Safety

  • Release version: Yokohama
  • Updated January 30, 2025
  • 4 minutes to read
  • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Employee Travel Safety

    The ServiceNow® Employee Travel Safety application helps organizations ensure safe employee travel by verifying destination safety and policy compliance, monitoring health status, and maintaining contact logs during trips. It requires employees to request travel approval prior to booking, allowing managers or designated approvers to assess risks based on COVID-19 data and destination safety evaluations.

    Show full answer Show less

    Once approved, employees submit daily health verifications and maintain contact logs throughout their travel to monitor potential exposure risks.

    Integration with Safe Workplace Suite

    Employee Travel Safety is part of the ServiceNow Safe Workplace suite, designed to support workforce and workplace readiness during and after emergencies or pandemics. It complements other applications such as:

    • Employee Readiness Surveys: Assess user readiness to return to work via surveys.
    • Employee Health Screening: Screen employees for workplace entry compliance (e.g., temperature checks, PPE).
    • Explore Workplace Core: Manage clean and socially distanced workspace configurations.
    • Workplace PPE Inventory Management: Track safety equipment inventory.
    • Contact Tracing: Identify potential user interactions using badge scans, Wi-Fi logs, and contact logs.

    These applications are available in the ServiceNow Store, including versions tailored for federal customers with IL4 or FedRAMP requirements.

    Installation and Licensing

    Customers can install Employee Travel Safety if they have the admin role, with options for commercial on-premise, federal hosted, and federal on-premise environments. Federal customers should follow specific procedures and may require coordination with ServiceNow support or sales representatives. Licensing is required for production instances.

    Usage and Compliance Notices

    Organizations retain full responsibility for implementing the application in compliance with applicable laws, including data protection and employment regulations. The application’s out-of-the-box language does not constitute legal advice and should be tailored to meet specific organizational or agency requirements.

    Government agencies are offered the application free of charge for a limited time but must confirm acceptance through their Ethics Office. They remain responsible for legal compliance and customization of provided templates.

    Key Functionalities for ServiceNow Customers

    • Request Travel Permission: Employees request approval before booking travel, enabling risk assessment by managers or approvers.
    • Approve or Reject Travel Requests: Managers and designated approvers can make decisions based on health and safety data.
    • Cancel Travel Requests: Requests can be canceled by authorized users when travel is no longer necessary, such as when virtual meetings suffice.
    • Health Monitoring and Contact Logging: Supports ongoing health verification and contact tracking to mitigate travel-related exposure risks.

    Use the ServiceNow® Employee Travel Safety application to help support safe travel for employees by verifying the site safety and policy compliance of destinations, monitoring employee health status, and keeping a contact log during travel.

    An employee submits a travel request. If their manager approves the request, the employee submits a daily health verification before and during travel, and a contact log during travel.

    Before booking travel in a travel management system, employees request permission for their trips. The employee's manager or a designated travel approver can approve or reject the travel request based on COVID-19 case data and a site safety evaluation for the destination.

    When an employee's travel request is approved, monitor their health status using a daily health verification that the employee submits before and during the trip. Employees can also keep a daily contact log for the duration of the trip to track potential exposure.

    Use with other Safe Workplace suite applications

    Employee Travel Safety is part of a suite of ServiceNow® Safe Workplace suite applications. Use it with these other applications to help your organization prepare its workforce and workplaces to resume operations after emergencies and pandemics like COVID-19.
    • With the Employee Readiness Surveys application, evaluate the readiness of your users to return to the workplace by asking them to fill in a survey.
    • Before users re-enter workspaces, use the Employee Health Screening application to screen users and ensure compliance with your entry requirements, such as a temperature check and PPE.
    • With the Explore Workplace Core application, prepare for the return of users by configuring and maintaining clean and socially distanced workspaces for them to use.
    • You can manage the inventory of safety equipment for your workforce with the Workplace Personal Protective Equipment Inventory Management application.
    • With the Contact Tracing application, evaluate the readiness of your users to return to the workplace by using data such as badge scans, Wi-Fi access logs, and daily contact logs to help identify potential user interactions.

    All Safe Workplace suite applications are available in the ServiceNow Store.

    Safe Workplace suite for federal customers

    Federal customers using IL4 or FedRAMP environments will see the Safe Workplace suite applications ready and available to install on their nonproduction instances without having to make any special requests. Licenses are required to use Safe Workplace suite applications on production instances. Customers are responsible for configuring the apps to meet U.S. federal regulations and guidelines.

    Table 1. Installation instructions for self-hosted and federal environments
    Type Instructions

    Commercial on-premise

    Visit the ServiceNow® Store to download and install the application.

    Federal hosted

    See the Federal downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030260] article in the Store Help Center for more information.

    Federal on-premise

    If you are a federal on-premise customer and you would like to install this application, reach out to your sales representative or open a Now Support or HIWAVE ticket. In the ticket, request to be routed to the SHOT team.

    See the Federal downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030260] article in the Store Help Center for more information.

    On-premise

    See the Commercial downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030258] article in the Store Help Center for more information.