Employee Readiness Core
Summarize
Summary of Employee Readiness Core
The ServiceNow® Employee Readiness Core application centralizes employee data across all Safe Workplace suite and Emergency Response Management applications. It introduces the Employee Health and Safety Status feature and provides shared functionality and data structures for related apps such as Employee Readiness Surveys, Employee Health Screening, and Contact Tracing. This application helps organizations manage workforce readiness to safely resume operations after emergencies or pandemics like COVID-19.
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Key Features
- Employee Health and Safety Status: Track employee readiness to return to the workplace, including health status and compliance with entry requirements.
- My Safe Workplace Page: Allows employees to view their workplace return information, manage health status, workspace reservations, and request PPE or testing.
- Privacy Consent Management: Ensures employee data privacy and obtains consent for privacy policies across Safe Workplace suite apps.
- Approval Portal: Enables administrators to approve or deny COVID-19 vaccine doses, exemptions, and health tests submitted by employees.
- Integration with Safe Workplace Suite: Works alongside Employee Readiness Surveys, Health Screening, Contact Tracing, Explore Workplace Core, and PPE Inventory Management for comprehensive workforce safety management.
Implementation and Use
- Guided Setup: Use the Safe Workplace guided setup in ServiceNow to configure the Safe Workplace and Emergency Response Management applications efficiently.
- Installation: Installation varies by environment—commercial on-premise customers can download from the ServiceNow Store, while federal customers have designated processes depending on hosted or on-premise environments. Licensing is required for production use.
- Compliance Responsibility: Organizations and government agencies are responsible for configuring the app to meet their specific legal, regulatory, and privacy requirements. ServiceNow provides templates but does not guarantee legal compliance or provide legal advice.
Practical Benefits for ServiceNow Customers
By deploying Employee Readiness Core, organizations gain a unified platform to monitor and manage employee health and workplace safety effectively. It enables streamlined health screening, consent management, and approval workflows, helping to reduce risks as employees return to physical work environments. Integration with other Safe Workplace apps provides a comprehensive approach to workplace safety management tailored to both commercial and federal customers.
Use the ServiceNow® Employee Readiness Core application to track employee data across all Safe Workplace suite and ServiceNow® Emergency Response Management applications.
The Employee Readiness Core app also provides shared functionality and data structures for Employee Readiness apps, such as ServiceNow® Employee Readiness Surveys, ServiceNow® Employee Health Screening , and ServiceNow® Contact Tracing .
- Use guided setup to implement Safe Workplace suite apps
- The Safe Workplace guided setup provides a sequence of tasks that help you configure the Safe Workplace and Emergency Response Management applications on your ServiceNow instance. To open the Safe Workplace guided setup, navigate to . For more information about using the guided setup interface, see Using guided setup.
Use with other Safe Workplace suite applications
- With the Employee Readiness Surveys application, evaluate the readiness of your users to return to the workplace by asking them to fill in a survey.
- Before users re-enter workspaces, use the Employee Health Screening application to screen users and ensure compliance with your entry requirements, such as a temperature check and PPE.
- With the Explore Workplace Core application, prepare for the return of users by configuring and maintaining clean and socially distanced workspaces for them to use.
- You can manage the inventory of safety equipment for your workforce with the Workplace Personal Protective Equipment Inventory Management application.
- With the Contact Tracing application, evaluate the readiness of your users to return to the workplace by using data such as badge scans, Wi-Fi access logs, and daily contact logs to help identify potential user interactions.
All Safe Workplace suite applications are available in the ServiceNow Store.
Safe Workplace suite for federal customers
Federal customers using IL4 or FedRAMP environments will see the Safe Workplace suite applications ready and available to install on their nonproduction instances without having to make any special requests. Licenses are required to use Safe Workplace suite applications on production instances. Customers are responsible for configuring the apps to meet U.S. federal regulations and guidelines.
| Type | Instructions |
|---|---|
Commercial on-premise |
Visit the ServiceNow® Store to download and install the application. |
Federal hosted |
See the Federal downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030260] article in the Store Help Center for more information. |
Federal on-premise |
If you are a federal on-premise customer and you would like to install this application, reach out to your sales representative or open a Now Support or HIWAVE ticket. In the ticket, request to be routed to the SHOT team. See the Federal downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030260] article in the Store Help Center for more information. |
On-premise |
See the Commercial downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030258] article in the Store Help Center for more information. |
Notice regarding use by organizations
All decisions in connection with the implementation of this application are at the sole decision of the Organization utilizing this application. Organizations agree that use of the application is not a representation by ServiceNow regarding the application’s compliance with any law or regulation and any suggested language provided out of the box with the application does not constitute legal advice by ServiceNow.
Organizations remain solely responsible for complying with their legal obligations under applicable law, including (but not limited to) data protection and employment laws, and should modify any language within the templates provided to meet the Organizations' specific requirements.
Notice regarding use by government agencies
ServiceNow is offering this application to government agencies and their authorized users, not to employees of government agencies in their individual capacities. Use of this application is being offered free of charge for a limited or extended time period and with no expectation of payment from the government agency to ServiceNow for use during that time period, nor does usage create an actual or implied future obligation on behalf of the government. ServiceNow hereby expressly waives any future claims for payment from the agency in connection with usage of the application. Government customers are solely responsible to confirm with the agency’s Ethics Office or its authorized representative that acceptance and usage of the application is permissible.
All decisions in connection with the implementation of this application are at the sole decision of the government agency utilizing this application. Agencies remain solely responsible for complying with their legal obligations under applicable laws and regulations, including (but not limited to) data protection and employment laws and regulations, and should modify any language within the templates provided to meet the agency’s specific requirements.