---
sourceDocument: Yokohama Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/employee-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Manage approvals from a Microsoft Outlook email

# Manage approvals from a Microsoft Outlook email {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Approve or reject Concur expense reports from a Microsoft Outlook email message.

## Before you begin

The Approvals hub integration with SAP Concur (sn_ex_cnc) plugin must be installed.

Role required: approver_user

## Procedure

1. Launch the Microsoft Outlook application.
2. Open the Concur Pending Approval Report email message.
3. **Optional:** View expenses and receipt items by selecting Expenses and receipts.  
   A maximum of 12 expense items are displayed in the report. To view all items, select View full report.
4. Approve or reject the report.  
   Note:  
   You cannot accept or reject a report if the assigned approver has been modified or the report has been updated or closed.

   | Decision | Action |
   | Approve the report | Select Approve. |
   | Reject the report | 1. Select Send back. 2. Enter a reason for rejecting the report. {#oam-concur__ol_ekh_rjd_4xb} |
   |-|-|

   {#oam-concur__choicetable_wnl_kjd_4xb}