---
sourceDocument: Yokohama Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/employee-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Create workplace services

# Create workplace services {#ariaid-title1}

Release version: Yokohama  
Updated September 7, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create Workplace services like catering, office supply, parking, or any other service. Associate this service to a default general request template.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllWorkplace Case ManagementWorkplace Services..
2. On the workplace service form, fill in the fields:  
   * Service Name: Name of the workplace service. For example, Workplace cleaning.
   * Case table: Name of the case or request table. Select the Workplace Maintenance Case (sn_wsd_maintenance_case) table.
   * Fulfillment Type: Select Service Activity from the drop-down options.
   * Default Template: Default template for Workplace Maintenance Management. Search for the General maintenance request template using the look up list icon (![Lookup list icon.]()).
   {#create-workplace-services__ul_hqp_vcn_szb}
3. Select Update.
**Previous topic:** [Workplace maintenance cases](https://servicenow-prod.fluidtopics.net/6o_zzX46ah7GA66fle7~8A "The schedule job creates maintenance cases for plan records.")  
**Next topic:** [Create plan service configuration](https://servicenow-prod.fluidtopics.net/2LdW9OXT4R5zzFvgiqnC8A "Configure a plan service to associate workplace services and set scheduling conditions for a plan record.")

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