---
sourceDocument: Yokohama Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/employee-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Feedback configuration form

# Feedback configuration form {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Description of the feedback configuration form fields to target a portal for feedback responses.
{#ex-feedback-new-record__table_i5m_f4g_tzb__entry__2}

| Field | Description |
|-|-|
| Name | Name of the table record |
| Feedback portal | Targeted portal for feedback |
| Anonymous response | * User opt-in: Admin receives the user details from the feedback. * Anonymous: User details remain anonymous. {#ex-feedback-new-record__ul_asl_4pg_tzb} |
| Application | Application scope where the record resides. |
| Active | Selected Option to enable the application scope. |
| Order | Order of priority for the record. |
| Overlay session limit | Number of times the feedback widget reloads. |
| Feedback title | Introductory text for the feedback request. |
| Feedback button label | Text visible on the button of the feedback widget. |
| Privacy Information | * User privacy link: Link that contains terms and conditions of company privacy policy. * User privacy text: Prompt text to notify the user about the privacy policy. * User privacy help text: Help text with a short description of the privacy policy. {#ex-feedback-new-record__ul_aq5_dch_tzb} |
| Success Message Preferences | * Success icon: Icon to display with the success message. * Success text: Success message that is displayed to the user after submitting feedback. * Success description: Acknowledgment message that is displayed after you submit your feedback. {#ex-feedback-new-record__ul_c51_g4h_tzb} |
| Drawer Options | * Drawer text: Welcome text on the feedback drawer widget. * Page placement: Placement of the feedback drawer on the portal page. * Orientation: Orientation of the feedback drawer on the portal page. * Position from top: Position where the Drawer shows up on the page. {#ex-feedback-new-record__ul_mdp_1qh_tzb} |
[Table 1. Feedback configuration form]

{#ex-feedback-new-record__table_i5m_f4g_tzb}
**Related concepts**   

* [Campaign overview and Campaign analytics dashboards](https://servicenow-prod.fluidtopics.net/Wo55oyhCdM7AgNNWXq0vIg "Content Analytics collects data on user interactions and generates visualizations to help campaign managers determine the effectiveness of campaigns.")
* [Content Analytics dashboards](https://servicenow-prod.fluidtopics.net/g95TRLtN36yXAPn3i4pUnQ "Content Analytics display data visualizations for portal data collected in the default tracking profile.")
* [Content engagement dashboard](https://servicenow-prod.fluidtopics.net/HHQcnW2ZDYCN3QozEXe5Lg "Content analytics displays data visualizations of engagement metrics for content published to the portal or Now mobile app in the Content Engagement dashboard.")
* [Content Library Overview dashboard](https://servicenow-prod.fluidtopics.net/9jtUtHD1vnVVDUdo8sztBQ "Content analytics displays data visualizations of performance metrics for content published to the portal or Now mobile app in the Content Library Overview dashboard.")
* [Feedback Analytics dashboard](https://servicenow-prod.fluidtopics.net/pNyCDgwaKa74Ou3cvQMp3Q "Track all your feedback responses with the Feedback Analytics for portals, email, Virtual Agent, kiosks, and Now Mobile.")  
**Related reference**   

* [Approvals experience reference](https://servicenow-prod.fluidtopics.net/xGOvpWvaWlHizZ9NZttO~g "Use the following reference information for better approval experience.")
* [Block content form](https://servicenow-prod.fluidtopics.net/vpb5Ie9iFabDXm8zry0Jqg "Block content form")
* [Components installed with Employee Center Pro](https://servicenow-prod.fluidtopics.net/bFe86DJvYklEwuBTGk9GbA "Several types of components install with the activation of the Employee Center Pro plugin, including user roles and tables.")
* [Components installed with Content engagement](https://servicenow-prod.fluidtopics.net/SoNeXpVIfJKWUF~3YsYPRA "Several types of components are installed with activation of the Content engagement plugin, including tables, user roles, and scheduled jobs.")
* [Components installed with Content Experiences](https://servicenow-prod.fluidtopics.net/KR0Q83iQQ_aJEb766WFQTw "Several types of components install with the activation of the Content Experiences [sn_cd] plugin, including tables, user roles, and scheduled jobs.")
* [Components installed with Content Publishing](https://servicenow-prod.fluidtopics.net/6yVP7pRXh6l_p_JllmMRLA "Several types of components install with the activation of the Content Delivery [com.sn_content_delivery] plugin, including tables, user roles, and scheduled jobs.")
* [Components installed with Content Governance](https://servicenow-prod.fluidtopics.net/IaHXrPW5CnLqltmoAPlAJw "Several types of components install with the activation of the Content Governance [sn_cg] plugin, including tables, user roles, and scheduled jobs.")
* [Components installed with Content Analytics](https://servicenow-prod.fluidtopics.net/v8XPQtdVkxIdNOVfqR8Hwg "Several types of components install with the activation of the Content Analytics [sn_cda] plugin, including tables, user roles, and scheduled jobs.")
* [Employee Center Pro widgets](https://servicenow-prod.fluidtopics.net/dmRp4exLTvxivp2TanlIgg "You can use base system widgets as-is in the portal or clone them to suit your own business needs.")
* [Feedback definition form](https://servicenow-prod.fluidtopics.net/OlcFc__wR3MlIXaipJtXLA "Description of the feedback definition form fields to curate the experience and service feedback widgets in the portal pages.")
* [Link content form](https://servicenow-prod.fluidtopics.net/NvYtLJUndIqgqS1QX4So5Q "Link content form.")
* [Location Consent form](https://servicenow-prod.fluidtopics.net/JHmx617HcPI3Ta4h5_IRpA "The location consent form helps you configure the communication channels for appointment bookings.")
* [Notification content form](https://servicenow-prod.fluidtopics.net/_RCsTU9zwa0upgnIfGejqw "Notification content form")
* [Properties installed with Content Experiences](https://servicenow-prod.fluidtopics.net/zX5HxvzzJNmZH2StRzrKbQ "The Content Experiences [sn_ca] plugin adds properties that determine how a campaign runs related to scheduled jobs and performance.")
* [Properties installed with Content Governance](https://servicenow-prod.fluidtopics.net/FEdgeioM9nYGw_5Oht9dWQ "The Content Governance [sn_cg] plugin adds properties that determine how many records to show in the Content Operations dashboard.")
* [Properties installed with Content Publishing](https://servicenow-prod.fluidtopics.net/TDsWC69DwTLCClmk2YA_PQ "The Content Publishing [com.sn_content_delivery] plugin adds the following properties that are designed to control how scheduled jobs work in relation to notifications, to-dos, and communities.")
* [Schedule appointment form](https://servicenow-prod.fluidtopics.net/RfB6oKkWXjufcFnzPqPelg "Use the Schedule appointment form to select a reason and provide contact information for your appointment.")

