--- sourceDocument: Yokohama Employee Service Management sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/employee-service-management Release : - yokohama ft:locale : - en-US ft:publication_title : - Yokohama Employee Service Management ft:clusterId : - emplsm bundleId : - emplsm workflow : - Employee --- # Workplace dashboard in Workplace Service Portal # Workplace dashboard in Workplace Service Portal {#ariaid-title1} Release version: Yokohama Updated January 30, 2025 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Workplace dashboard in Workplace Service Portal The Workplace Dashboard in the Workplace Service Portal provides a visual interface for analyzing workspace capacity, tracking space requests and reservation trends, and monitoring workplace maintenance tasks. It enables workplace managers to efficiently oversee workspace utilization and task progress across multiple office locations. The dashboard also allows direct action such as reserving spaces for employees or creating maintenance tasks from the portal. Show full answer Show less Note that starting with Workplace Core version 2.2 and for new customers, the dashboard is no longer available in the Workplace Service Portal or Service Portal. Customers using version 2.1 or below retain access after upgrades. ## Access and Navigation To access the dashboard, navigate within the Workplace Service Portal to **Workplace Core \> Dashboard**. Filters for region and site allow viewing data for different campuses, each displayed in separate tabs. ## Roles and Permissions Workplace managers require the **snwsdcore.workplacemanager** role to use the dashboard effectively. This role provides visibility into real-time workplace status, enabling planning for phased employee returns and monitoring cleaning and maintenance tasks across office sites. ## Key Dashboard Visualizations The dashboard presents key metrics and trends based on the selected campus, including: * **Today's capacity:** Number of active workspaces available today. * **Today's shifts:** Number of shifts used in reservations today. * **Today's reservable spaces:** Number of active workspaces available for reservation. * **Today's reservations:** Number of active reservations made for today. * **Reservations per day (Trend):** Seven-day trend of active reservations ending today or later. * **Reserved spaces per day (Spline):** Trend of reserved workspaces starting today or later over the past seven days. * **Reservable spaces per building (Bar):** Breakdown of available reservable workspaces by building. * **Cleaning tasks for this campus:** Shows unassigned active cleaning tasks and planned tasks not yet closed, along with a trend of active cleaning tasks due within the next seven days or with no due date, categorized by task type. * **Workplace requests for this campus:** Displays counts of pending workplace requests, requests created today, and a trend of requests created per day. ## Practical Benefits * Provides workplace managers with comprehensive, real-time insights into workspace usage and cleaning activities. * Supports efficient allocation and management of workspace resources and maintenance tasks. * Enables proactive planning for employee workspace needs during phased returns or normal operations. * Allows direct creation of workspace reservations and maintenance tasks from the dashboard, streamlining operations. Use the Workplace Dashboard from Workplace Service Portal to visually analyze the available workspace capacity, space request and reservation trends, and monitor the maintenance tasks of your workplace. You can also reserve a space for an employee or create a workplace maintenance task directly from this Workplace Service Portal page. To open the Workplace dashboard on the Workplace Service Portal, navigate to Workplace CoreDashboard. Important: Starting with Workplace Core (sn_wsd_core) version 2.2, or new customers, the Dashboard is removed from the Workplace Service Portal and Service Portal. Customers using Workplace Core version 2.1 and below can still access the dashboard after an upgrade. Selecting a region and site in the filter at the top displays reports for available campuses in separate tabs. Figure 1. Workplace dashboard ## End user and roles {#wsd-workplace-dashboard__section_upb_qj4_2fb} {#wsd-workplace-dashboard__table_ov2_tj4_2fb__entry__3} | End user and goal | Required role | Benefits | |-|-|-| | Workplace manager: Needs clear visibility into the real-time status of the workplace space utilization and cleaning activities for shifts. | sn_wsd_core.workplace_manager | * Can plan for the phased return of employees to the workplace after an emergency situation * Can monitor progress of workplace tasks for various office locations {#wsd-workplace-dashboard__ul_lvx_nfq_qlb} | [Table 1. Required roles based on goal] {#wsd-workplace-dashboard__table_ov2_tj4_2fb} ## Data visualizations {#wsd-workplace-dashboard__section_t5q_fl4_2fb} The data displayed in visualizations corresponds to the selected campus. {#wsd-workplace-dashboard__table_xvt_hl4_2fb__entry__3} | Title | Type | Description | |-|-|-| | Today's capacity | Single score ![Single-score icon]() | Number of active workspaces available today. | | Today's shifts | Single score ![Single-score icon]() | Number of shifts used in today's reservations. | | Today's reservable spaces | Single score ![Single-score icon]() | Number of active workspaces available to reserve. | | Today's reservations | Single score ![Single-score icon]() | Number of today's active reservations. | | Reservations per day | Trend ![Trend over time icon]() | Trend of the number of active reservations per day in the last seven days for which the end date is today or later. | | Reserved spaces per day | Spline ![Spline trend icon]() | Trend of the number of reserved workspaces per day for all reservations made in the last seven days that are active starting today or later. | | Reservable spaces per building | Bar ![Bar graph icon]() | Breakdown of active workspaces that are available to reserve for each building on the campus. | | Cleaning tasks for this campus ||| | Unassigned cleaning tasks | Single score ![Single-score icon]() | Number of active workplace tasks that are not assigned to anyone and not in the Closed state. | | Planned tasks | Single score ![Single-score icon]() | Number of active planned workplace tasks that are not yet closed. | | Cleaning tasks by day | Trend ![Trend over time icon]() | Trend of the number of active cleaning tasks per day for which the due date is between today and the next seven days, or for which no due date is defined. The tasks in this report are grouped by the workplace task type. | | Workplace requests for this campus ||| | Pending workplace requests | Single score ![Single-score icon]() | Number of workplace requests that are pending. | | Workplace requests created today | Single score ![Single-score icon]() | Total number of workplace reservation requests created by the employees today. | | Workplace requests by day | Trend ![Trend over time icon]() | Trend of the number of workplace reservation requests created per day. | [Table 2. Dashboard data] {#wsd-workplace-dashboard__table_xvt_hl4_2fb} **Related tasks** * [Create workplace reservations for an employee](https://servicenow-prod.fluidtopics.net/qiivWm7td8G7J2IwsZ24cg "Create workplace reservations for an employee in the Workplace Core application using the shifts and shift schedules that you defined.") * [Create an ad hoc workplace task](https://servicenow-prod.fluidtopics.net/nxr8~dxTMIFhrLujGG3Rxg "Create an ad hoc task in Workplace Core for unplanned activities. For example, if you notice that something isn't clean in an area or want the area to be cleaned again, you can create an ad hoc workplace task to get the cleaning done immediately.") *[\>]: and then