--- sourceDocument: Yokohama Employee Service Management sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/employee-service-management Release : - yokohama ft:locale : - en-US ft:publication_title : - Yokohama Employee Service Management ft:clusterId : - emplsm bundleId : - emplsm workflow : - Employee --- # Space Optimization # Space Optimization {#ariaid-title1} Release version: Yokohama Updated January 30, 2025 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Space Optimization Space Optimization in ServiceNow's Workplace Central enables space planners to efficiently monitor and manage workplace scenarios and space-related information from a single interface. It provides comprehensive visibility and control over space allocation, scenario management, and space assistance requests across an organization. Show full answer Show less ## Key Features * View and manage all active scenarios in the organization, including those created by you, published, or in draft status. * Handle space assistance requests by monitoring their total count and current status. * Create and modify scenarios for single or multiple buildings using stack plans or floor map views. * Review scenarios in read-only mode and provide feedback to stakeholders. * Work on multiple scenarios simultaneously, publish them for review, and deploy the finalized scenario. * Access and manage stack plans for all buildings within the organization, including scenario creation from building details. * Use Workplace Indoor Mapping for map-based administration, including viewing and changing space allocations directly on floor maps. * Manage user assignments to spaces, including adding, removing, or changing assignments and toggling between flexible and permanent assignments. * Update allocation details such as department or cost center for single or multiple allocations efficiently. ## Installation and Access To utilize Space Optimization, the following plugins must be installed: * Workplace Central * Workplace Space Management * Workplace Case Management * Workplace Indoor Mapping Access Space Optimization via Employee Center by navigating through: * Workspaces \> Workplace Central \> Space Optimization * All \> Workplace Central \> Workplace Central \> Space Optimization You can also view scenarios you created directly from the All applications menu. ## Metrics and Analytics Space Optimization metrics are available in the Workplace Analytics dashboard to help monitor space utilization and scenario effectiveness. Additionally, occupancy metrics can be viewed if the Workplace Connectors application is installed, providing insights through the Occupancy Dashboard. ## Related Concepts * Scenario Planning * Schedule Planning * Lists module * Workplace Analytics * Space assistance * Event Planner * Move Management * Case management * Kiosk * Indoor Mapping * Allocation types, settings, and their impact As a space planner, you can use the Workplace Central to monitor all your scenarios and workplace-related information from a single page called Space Optimization. ## Benefits of Space Optimization {#space-optimization__section_xvm_bmd_3vb} As a space planner, you can do the following using the Space Optimization module: * View the active number of all the scenarios created in your organization, the ones that were created by you, published scenarios and draft scenarios. * View and work on space assistance requests raised in the organization. * Monitor the total number of space assistance requests raised and view their current status at any time. * Create a scenario for a building or multiple buildings. * Open a scenario owned by you and make changes using the stack plan. * View a scenario and see the space allocations in a stack plan or floor map view. You can review a scenario in a read-only mode and share your feedback on space allocations with the scenario owner or other stake holders. * Create a single scenario or multiple scenarios. You can work on multiple scenarios at a time, and publish them so that your colleagues or stake holders can review. After finalizing, you can deploy the best one. * View all buildings stack plans of your organization. You can also create a scenario directly from the building details page. * Perform map-based administration with Workplace Indoor Mapping maps. View space allocations and assignments on a floor map. Change allocations on the map directly. * View users assigned to a space, assign a user to a space or remove an assigned user. * Change a space assignment from flexible to permanent or vice versa. * Add, change, or remove a single allocation or multiple allocations at a time if you want to change their existing department or cost center. {#space-optimization__ul_qbq_1cq_z5b} For more information about the Space Optimization homepage key features, refer to [Space Optimization - Key features and actions](https://servicenow-prod.fluidtopics.net/DwAAO7CKbXEHUcigOw0eWA "As a space planner, you can perform multiple scenario-related actions using the Space Optimization module. You can create a scenario using the stack plan and view it on a floor map and make changes directly."). ## Installing and accessing Space Optimization {#space-optimization__section_avh_dmd_3vb} You must install the following plugins to use the Space Optimization module: * Workplace Central * Workplace Space Management * Workplace Case Management * Workplace Indoor Mapping {#space-optimization__ul_wnh_52q_z5b} To open the Space Optimization module, follow any of the following steps on Employee Center: * Navigate to WorkspacesWorkplace CentralSpace Optimization. * Navigate to AllWorkplace CentralWorkplace CentralSpace Optimization {#space-optimization__ul_ucd_42q_z5b} You can also view the scenarios created by you from All ## View Space Optimization metrics {#space-optimization__section_sfy_mrw_rwb} You can view Space Optimization metrics in the Workplace Analytics dashboard. For more information, see [View Space Optimization metrics](https://servicenow-prod.fluidtopics.net/WPbJl3ALNdg_vy3aj5Zh5g "Use the Space Optimization dashboard Workplace Analytics to analyze space capacity and utilization trends to achieve optimal use of workspaces."). ## View Space Occupancy metrics {#space-optimization__section_fh5_gxb_gyb} Ensure that you have installed the Workplace Connectors application. For more information Occupancy Dashboard metrics, see [View Occupancy Dashboard](https://servicenow-prod.fluidtopics.net/V1dVkScw8VYIu0cUgwydRw "Workplace administrators and managers can view the workspace occupancy metrics to plan and optimize the workplace space utilization."). **Related concepts** * [Scenario Planning](https://servicenow-prod.fluidtopics.net/ww9_1enei3RvW2ZKPg73Pw "Manage space allocations in your workplace in the most efficient way using the Space optimization scenario planning feature. Adjust your existing space allocations, floor arrangements, and employee seating plan by creating a scenario and deploying it.") * [Schedule Planning](https://servicenow-prod.fluidtopics.net/hKtF7KZ3YFGFdHh0vaSDhA "Manage space assignments to help employees head back to the office.") * [Lists module](https://servicenow-prod.fluidtopics.net/7MiYerYGFjO2njAA3LUFyQ "The Lists module is a common dashboard that contains lists for the application tables and custom lists.") * [Workplace Analytics](https://servicenow-prod.fluidtopics.net/JvUhfLTnTkryp8iV23JjQw "The ServiceNow Workplace Analytics dashboard displays key metrics that enable you to optimize the use of workplace resources and maximize your return on investment.") * [Space assistance](https://servicenow-prod.fluidtopics.net/jwfFaQG3P8owjMV~TNCr~w "As a space planner, assist your organization with space planning and their deployment. Work on space requests raised within the organization and implement the changes using the Space Optimization workspace.") * [Event Planner](https://servicenow-prod.fluidtopics.net/E32OVixBHIdWTpEuK05wXQ "Manage reservations requested in your organization in a simple event planner. As a Reservation planner, check the current day's planned reservations and view the reservation details. The schedule view also enables you to reschedule a reservation to another date and time by easily dragging and dropping it to another time.") * [Move Management](https://servicenow-prod.fluidtopics.net/rxSv_0ucepwkuo34mPikXw "Monitor multiple workplace moves at a time seamlessly using the Move Management workspace in the Workplace Central. Create move projects to track the progress of move requests.") * [Case management](https://servicenow-prod.fluidtopics.net/Mi4xOwAs_65zjAb141MuSQ "As a workplace case manager, manage all your workplace cases from a single place using the Case management workspace in the Workplace Central workspace.") * [Kiosk Indoor Mapping](https://servicenow-prod.fluidtopics.net/MiLzKclw4BpAghnnpZWu_g "Enhance visitor and employee experiences by providing indoor maps in kiosks across your workplace.") **Related reference** * [Allocation - types, setting, and impact](https://servicenow-prod.fluidtopics.net/~PEJJ7iFw7xTIiWW1WefPw "You can categorize the locations in your organization based on cost center, department, or workplace entity.") *[\>]: and then