---
sourceDocument: Yokohama Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/employee-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# MS Teams for GCC-H or DoD

# Integrating ServiceNow with Microsoft Teams for GCC-H or DoD {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Set up your ServiceNow instance to integrate with Microsoft Teams applications.

You can integrate Employee Center, Virtual Agent, and request-based chatbots with Microsoft Teams for Government Community Cloud - High (GCC-H) or US Department of Defense (DoD) customers.

[Integrating Virtual Agent with Microsoft Teams for GCC-H or DoD](https://www.servicenow.com/docs/access?context=va-integ-msteams-gcch&version=yokohama&pubname=yokohama-conversational-interfaces&ft:locale=en-US)

You can integrate Virtual Agent with Microsoft Teams for GCC-H customers by configuring your own apps.
* **[Integrating Employee Center with Microsoft Teams for GCC-H or DoD](https://servicenow-prod.fluidtopics.net/_kyh8X8ZfCaR0hFJ_z2vTA)**   
  You can integrate Employee Center with Microsoft Teams to enable Government Community Cloud High (GCC-H) and US Department of Defense (DoD) customers to access attached files in Employee Center.
* **[Integrating Employee Center and Virtual Agent with Microsoft Teams for GCC-H or DoD](https://servicenow-prod.fluidtopics.net/DveN~BFJFy4f7GhlOJWMJw)**   
  You can integrate Employee Center and the Virtual Agent bot with Microsoft Teams to enable Government Community Cloud High (GCC-H) and US Department of Defense (DoD) customers to interact with agents through Virtual Agent and access the attached files in Employee Center.
* **[Integrating Request-based chat with Microsoft Teams for GCC-H or DoD](https://servicenow-prod.fluidtopics.net/ZATAXt7BuwGyVG9nXTMJTg)**   
  You can integrate request-based chat with Microsoft Teams for Government Community Cloud - High (GCC-H) or US Department of Defense (DoD) customers to auto import the chat conversations between the agents and the employees.

**Related concepts**   

* [Integrating ServiceNow with Microsoft Teams and Microsoft 365](https://servicenow-prod.fluidtopics.net/EJPnwW3PiM4Xx9a59TN98w "Set up your ServiceNow instance to integrate Microsoft Teams or Microsoft 365 applications.")
* [Integrating ServiceNow with Microsoft 365 applications for Employee Experience](https://servicenow-prod.fluidtopics.net/lOW0OGcHIqX~w1aeSdSxvA "Set up your ServiceNow Employee Center instance to integrate Microsoft 365 applications.")