Workplace PPE Inventory Management

  • Release version: Yokohama
  • Updated January 30, 2025
  • 4 minutes to read
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    Summary of Workplace PPE Inventory Management

    The Workplace Personal Protective Equipment (PPE) Inventory Management application by ServiceNow enables organizations to efficiently manage PPE inventory to protect the physical safety of their workforce. It supports monitoring PPE availability across multiple locations, fulfilling employee PPE requests, and tracking PPE assigned directly to employees. The application allows PPE ordering through a self-service portal accessible via desktop or mobile devices, ensuring ease of access.

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    A comprehensive PPE Inventory Overview dashboard provides real-time visibility into stock levels by facility, aggregated workplace-wide inventory, and historical trends of equipment usage. Daily updates to inventory levels ensure accurate, up-to-date information for effective inventory management.

    Integration and Suite Use

    This application is part of the broader ServiceNow Safe Workplace suite, designed to help organizations prepare for and manage workforce and workplace readiness during emergencies and pandemics. It integrates with other Safe Workplace apps such as:

    • Employee Readiness Surveys: Assess workforce readiness to return to the workplace.
    • Employee Health Screening: Screen employees before workplace entry to comply with health requirements including PPE verification.
    • Explore Workplace Core: Configure and maintain clean, socially distanced workspaces.

    The Safe Workplace guided setup simplifies configuration of these applications, helping you implement them efficiently within your ServiceNow environment.

    Installation and Compliance

    Workplace PPE Inventory Management is available for commercial, federal, and on-premise environments with specific installation instructions and support pathways. Federal customers benefit from ready availability on nonproduction instances and must configure the apps to comply with federal regulations.

    Organizations and government agencies are responsible for ensuring their use of the application complies with applicable laws and regulations, including data protection and employment laws. ServiceNow provides the application without legal compliance guarantees or advice, and organizations should customize template language as needed to meet their specific requirements.

    Getting Started and Practical Use

    • Installation: Requires admin role to install Workplace PPE Inventory Management.
    • Setup: Create PPE item models, add items to the service catalog, input PPE stock, and define stock rules to manage inventory.
    • Inventory Monitoring: Use the PPE Inventory Overview dashboard to track stock status, including items in stock, on order, and assigned to employees.
    • Request and Fulfillment: Employees can request PPE via the Service Catalog; administrators can view and fulfill these requests to ensure timely PPE distribution.
    • Direct Assignment: PPE can also be assigned directly to employees without a prior request, supporting flexible inventory management.

    Benefits for ServiceNow Customers

    By leveraging Workplace PPE Inventory Management, ServiceNow customers can ensure adequate PPE availability and distribution, maintain workforce safety, and streamline PPE logistics. Integration with other Safe Workplace applications enhances overall readiness and compliance during emergency or pandemic situations, supporting a safe and efficient return to workplace operations.

    Use the ServiceNow® Workplace Personal Protective Equipment Inventory Management application to manage PPE inventory to help safeguard the physical safety  of your workforce. Monitor the availability of PPE at different locations, fulfill employee requests for PPE, and track PPE assigned to employees.

    PPE setup and use

    PPE supplies can easily be ordered from the self-service portal via mobile or desktop.  A dashboard provides  a comprehensive view  of inventory  by facility, an  aggregate look at the  entire workplace, and  historical data on how  equipment  levels have changed over time.  Inventory levels can be updated  daily for accurate, real-time inventory management.

    Use guided setup to implement Safe Workplace suite apps
    The Safe Workplace guided setup provides a sequence of tasks that help you configure the Safe Workplace and Emergency Response Management applications on your ServiceNow instance. To open the Safe Workplace guided setup, navigate to Guided Setup > Safe Workplace Guided Setup. For more information about using the guided setup interface, see Using guided setup.

    Use with other Safe Workplace suite applications

    Workplace PPE Inventory Management is part of a suite of ServiceNow® Safe Workplace suite applications. Use it with these other applications to help your organization prepare its workforce and workplaces to resume operations after emergencies and pandemics like COVID-19.
    • With the Employee Readiness Surveys application, evaluate the readiness of your users to return to the workplace by asking them to fill in a survey.
    • Before users re-enter workspaces, use the Employee Health Screening application to screen users and ensure compliance with your entry requirements, such as a temperature check and PPE.
    • With the Explore Workplace Core application, prepare for the return of users by configuring and maintaining clean and socially distanced workspaces for them to use.

    All Safe Workplace suite applications are available in the ServiceNow Store.

    Safe Workplace suite for federal customers

    Federal customers using IL4 or FedRAMP environments will see the Safe Workplace suite applications ready and available to install on their nonproduction instances without having to make any special requests. Licenses are required to use Safe Workplace suite applications on production instances. Customers are responsible for configuring the apps to meet U.S. federal regulations and guidelines.

    Table 1. Installation instructions for self-hosted and federal environments
    Type Instructions

    Commercial on-premise

    Visit the ServiceNow® Store to download and install the application.

    Federal hosted

    See the Federal downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030260] article in the Store Help Center for more information.

    Federal on-premise

    If you are a federal on-premise customer and you would like to install this application, reach out to your sales representative or open a Now Support or HIWAVE ticket. In the ticket, request to be routed to the SHOT team.

    See the Federal downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030260] article in the Store Help Center for more information.

    On-premise

    See the Commercial downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030258] article in the Store Help Center for more information.