---
sourceDocument: Yokohama Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/employee-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Add an action for a safety inspection or audit

# Add an action for a safety inspection or audit {#ariaid-title1}

Release version: Yokohama  
Updated July 31, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Add an action for each finding to address any issues or implement measures necessary to improve workplace safety. You can add multiple actions for an inspection or audit finding.

## Before you begin

Role required:

* For safety inspections: sn_hs_rm.safety_inspection_manager or sn_hs_rm.safety_inspection_writer
* For safety audits: sn_hs_rm.safety_audit_manager or sn_hs_rm.safety_audit_writer
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## About this task

Inspection and audit agents can also create actions for specific questions while completing a smart assessment or survey from the mobile app. When an agent creates an action for a question, the system also generates a related finding record based on the response. For more information, see the following:

* [Create actions and findings for the smart assessment questionnaire from mobile app](https://servicenow-prod.fluidtopics.net/IMnfpg5KV~MZCm4nMm9yzA "You can create actions or findings for every question in the smart assessment questionnaire. For example, to report a hazard observed while completing the smart assessment questionnaire.").
* [Create actions and findings for survey responses from mobile app](https://servicenow-prod.fluidtopics.net/58uGgxuupj9CogNOv1hHPg "Learn how to use the Mobile Agent app to create actions for an inspection survey in online or offline mode.").
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For information on adding an action for a safety inspection or audit through Mobile Agent, see [Add actions in mobile app](https://servicenow-prod.fluidtopics.net/58uGgxuupj9CogNOv1hHPg "Learn how to use the Mobile Agent app to create actions for an inspection survey in online or offline mode.").

## Procedure

1. Navigate to AllHealth and SafetyHealth and Safety Workspace.
2. Select the risk management icon (![Risk assessment icon]()).
3. Create an action from an inspection or audit record or the Actions list.

   | Option | Steps |
   | From an inspection record | 1. Select the Inspections list and then All. 2. In the list, open an inspection record to add the action to. 3. In the Inspection actions tab, select New. {#hs-add-action-safety-inspection__ol_t5z_n2p_c1c} |
   | From an audit record | 1. Select the Audits list and then All. 2. In the list, open an audit record to add the action to. 3. In the Audit actions tab, select New. {#hs-add-action-safety-inspection__ol_t23_ys4_2dc} |
   | From the Actions list | 1. Select the Actions list and then All. 2. Select New. {#hs-add-action-safety-inspection__ol_z2g_52p_c1c} |
   | From the Findings tab | 1. Select the Findings related item for an audit record or Findings and RCA related item for an inspection record. 2. Select New and complete the finding form and then Save. 3. Select Actions related item of the finding record in the audit or inspection record. 4. Select New. {#hs-add-action-safety-inspection__ol_ulg_ksh_cfc} |
   |-|-|

   {#hs-add-action-safety-inspection__choicetable_nd5_sdp_c1c}  
   Note:  
   Any actions created for specific questions while completing the smart assessment or survey through the mobile app also appear in this tab.
4. On the form, fill in the fields.  
   For information on field descriptions, see [Health and Safety action form](https://servicenow-prod.fluidtopics.net/n0t6pdI2F_sZf_zC5nS9yg "Safety agents can use the Health and Safety action form to assign an action for a safety incident or observation.").
5. Select Save.
6. **Optional:** If necessary, add more actions for the safety inspection or audit.

## Result

* If associated with a safety inspection, the action appears in the list of actions in the Inspection actions tab of the inspection.
* If associated with a safety audit, the action appears in the list of actions in the Audit actions tab of the audit.
* The action is also listed in the Actions list under the Inspections and Audits tab on Health and Safety Workspace.
* The action appears in the assigned user's My Tasks list on both the Employee Center and the Now Mobile app. From either location, the user can respond to the action and update its status.
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## What to do next

* You can assign the action to yourself or to another safety team member to start working on it.
* You can share the action, independent of the inspection, with other groups or agents, so that they can prevent the similar situation from happening at any of their locations. To share an action, select Copy action.
  * The action is duplicated and appears in the My Tasks list of the assigned user on the Employee Center.
  * The action is also listed in the Actions list on the Health and Safety Workspace.
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*[\>]: and then