---
sourceDocument: Yokohama Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/employee-service-management

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Enterprise Employee Experience Pack

# Enterprise Employee Experience Pack {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Enterprise Employee Experience Pack is a new store application that delivers
preconfigured process flows and sample content to help you quickly implement enterprise-wide use
cases across multiple departments.

## Return to Workplace Location Readiness and Employee Return to Workplace lifecycle
events {#return-workplace-employee-exp-pack__section_pfv_knl_jmb}

The Return to Workplace Location Readiness and Employee Return to Workplace lifecycle
events are part of the Enterprise Employee Experience Pack application. These lifecycle
events work with other applications to help you administer and coordinate your employees'
return to the workplace in a manner that promotes your company's safety requirements.  
Bringing your workforce back into your reopened office after a closure requires that you do the following:

* Prepare your employees for returning to the workplace.
* Prepare your offices to be ready and safe for the return of your employees.
{#return-workplace-employee-exp-pack__ul_qpy_1hk_jmb}

Enterprise Employee Experience Pack is an application that works with:  
* HR Service Delivery: For more information on using HR Service Delivery, see [HR Service Delivery](https://servicenow-prod.fluidtopics.net/BahF~OggEsFdk16BL0SxYw "Unlock enterprise productivity and give your employees the service experience they deserve with ServiceNow HR Service Delivery. By providing employees with a single place to manage their work needs while shielding them from back-end complexity, you can deliver a great experience to meet the demands of a modern-day workforce.").
* Lifecycle Events: For more information on using Lifecycle Events, see [Understanding Lifecyle events for enterprise](https://servicenow-prod.fluidtopics.net/LlqnTZz_~IzMuKj1HTKuxQ "Use Lifecyle events for enterprise to automate the fulfillment of employee lifecycle events such as new hire onboarding, offboarding, relocation, promotion, parental leave, and more. Lifecycle events are a collection of activities organized into activity sets to comprise an employee experience.").
* Content Automation: For more information on using Content Automation, see [Creating campaigns](https://servicenow-prod.fluidtopics.net/hrJUy7y7bxp3eO0phzaq0w "Campaigns offer a powerful content publishing tool that provides organizations with the ability to efficiently deliver targeted information to their employees. As a content manager, you can configure multiple channels to ensure content reaches the intended audience at the optimal time.").
* Content Delivery: For more information on using Content Delivery, see [Creating to-do content](https://servicenow-prod.fluidtopics.net/GRP1kFU1W69jupu53m~dSg "Use Content Publishing to create links between a banner or styled content items and to-dos content items.").
* HR Knowledge Management: For more information on using HR Knowledge Management, see [HR Knowledge Management](https://servicenow-prod.fluidtopics.net/twt870LHJ_4ie7SJspXOMA "HR knowledge management allows the enterprise HR department to provide employees with a searchable knowledge base of HR policies, procedures, and other articles. By sharing information with employees, HR can reduce the time spent answering routine questions and enable employees to find answers that are relevant to them.").
* Employee Service Center or Service Portal.
  * For more information on using the Employee Service Center (ESC), see [Employee Center](https://servicenow-prod.fluidtopics.net/VMikBvP_1ChdFMWN4XXKpg "ServiceNow Employee Center portal is a standard multi-department, dynamic portal for service delivery, and employee engagement.").
  * For more information on using the Service Portal, see .
  {#return-workplace-employee-exp-pack__ul_k2n_14j_jmb}

{#return-workplace-employee-exp-pack__ul_znx_1r2_jmb}  
Note:  
Some of the configurations are installed conditionally based on specific plugin activation.

## Store applications {#return-workplace-employee-exp-pack__section_y3p_rnj_jmb}

For full functionality, Enterprise Employee Experience Pack works with:

* Emergency Exposure Management
* Contact Tracing
* Workplace PPE Inventory Management
* Employee Health Screening
* Workplace Core
{#return-workplace-employee-exp-pack__ul_eq4_tnj_jmb}
* **[Install Enterprise Employee Experience Pack](https://servicenow-prod.fluidtopics.net/_uI57U~WKgKhZFlv5ljrig)**   
  You must have the admin role to install the Enterprise Employee Experience Pack application.
* **[Return to Workplace campaigns](https://servicenow-prod.fluidtopics.net/s1OIsJtn3uadDxJPYthlXg)**   
  Use campaigns to deliver important messages and information to your employees that are going through the Return to Workplace process.
* **[Return to Workplace Location Readiness and Employee Return to Workplace lifecycle events](https://servicenow-prod.fluidtopics.net/c2LR6HiFmIxEocTXYfDyxw)**   
  Lifecycle events enable you to automate a collection of activities to help prepare your employees and your workplace for the return to work.
* **[Return to Workplace Knowledge Management](https://servicenow-prod.fluidtopics.net/S6Ll3O6SAr3IrtuGqA_Jpw)**   
  Knowledge Management provides information to your employees during the return to workplace process.